Connections
Customer Data Pipeline
Get started for free or find the right plan to enable your engineering team to collect and send unified customer data to 550+ pre-built destinations.
Free
Start collecting and sending data to your favorite marketing and analytics tools.
$0/month
What you can do with Free Connections:
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Includes 1,000 visitors/mo
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500,000/mo Reverse ETL Records
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2 sources
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700+ Integrations
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1 data warehouse destination
Team
Unify your customer data and collect every touch point with full access to Connections.
Starts at $120/month
All of Free plus:
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Includes 10,000 visitors/mo
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1,000,000 Reverse ETL Records
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Unlimited Sources
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Public API Access
Business
Connections to solve your business’s unique and complex customer data use cases.
Custom Pricing
All of Team plus:
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Custom Volume
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Single View of the Customer
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Data Governance
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Advanced Roles & Permissions
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Personalized Customer Experiences
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HIPAA-eligibility (BAA Required)
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Regional Segment (EU or US)
Optional add-on
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Protocols
Ready to personalize customer experiences?
Twilio’s complete, extensible, and scalable CDP enables your business to create unified profiles, build audiences, and orchestrate personalized journeys and enhance experiences with warehouse data.
Join the 25,000+ companies using the Twilio Segment platform
Compare Customer Data Pipeline plans
Collect and send data anywhere
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Collect and send data anywhere |
Team |
Business |
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Plan details |
1,000 visitors/mo |
10,000 visitors/mo |
Custom volume |
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Sources |
2 Sources |
Unlimited |
Unlimited |
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Web |
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Mobile |
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Server |
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Cloud Apps |
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Destinations |
Unlimited |
Unlimited |
Unlimited |
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Functions |
50 hours |
50 hours |
Custom |
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Warehouses |
1 Warehouse |
1 Warehouse |
Unlimited |
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Sync frequency |
1 per day |
2 per day |
Custom schedule |
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Selective sync |
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Reverse ETL |
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Developer Tools |
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Central view of data schema |
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Live data view and debugger |
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Public API |
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Control your data quality
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Control your data quality |
Team |
Business |
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|---|---|---|---|
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Plan details |
1,000 visitors/mo |
10,000 visitors/mo |
Custom volume |
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Data privacy and controls |
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User deletion |
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User suppression |
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Customer data discovery and inventory |
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Destination filters |
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Protocols |
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Add-on |
Complete view of your customer
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Complete view of your customer |
Team |
Business |
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|---|---|---|---|
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Plan details |
1,000 visitors/mo |
10,000 visitors/mo |
Custom volume |
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Unified customer data |
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Identity resolution & profiles |
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Available with CDP Plans |
Usage and billing
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Usage and billing |
Team |
Business |
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|---|---|---|---|
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Plan details |
1,000 visitors/mo |
10,000 visitors/mo |
Custom volume |
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Monthly Tracked Users |
Up to 1,000 |
Base includes 10,000 |
Custom volume |
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Throughput Limit |
Standard |
Standard |
Custom |
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Price |
Free |
Starting at $120/month |
Custom, get a quote |
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Additional 1,000 monthly tracked users (10K - 25K) |
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+ $12 |
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Additional 1,000 monthly tracked users (25K - 100K) |
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+ $11 |
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Additional 1,000 monthly tracked users (100K+) |
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+ $10 |
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Seats |
10 |
10 |
Unlimited |
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Payment method |
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Credit card |
Invoice |
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Contract length |
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Annual or Monthly |
Unlimited |
Support
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Support |
Team |
Business |
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|---|---|---|---|
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Plan details |
1,000 visitors/mo |
10,000 visitors/mo |
Custom volume |
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Email/Web support |
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On-demand videos and documentation |
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Dedicated Support |
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Available |
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Customer Success Manager |
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Available |
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Advisory Services or Professional Services |
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Add-on |
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Uptime SLA |
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Security
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Security |
Team |
Business |
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|---|---|---|---|
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Plan details |
1,000 visitors/mo |
10,000 visitors/mo |
Custom volume |
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Account Security |
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Multi-factor authentication |
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Single Sign-on |
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Granular roles and user permissions |
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Certifications |
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HIPAA-eligibility |
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Add-on |
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Regional Segment (EU or US) |
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Getting started is easy
Start connecting your data with Twilio Segment.
Frequently asked questions
To get an idea of your MTU count, add your monthly active users to the number of anonymous visitors you get per month. Some tools also call this metric "Monthly Unique Visitors."
Yes! There is a 14-day free trial for the Team plan. To try the Business plan, please contact us.
No, you’re responsible for accounts that you register with Sources, Integrations, and Warehouse providers, whether they are paid or free.
If you are on the monthly billing plan, your bill may fluctuate each month based on your user activity. The annual plan allows you to purchase MTU at a lower rate. Exceeding the allotted MTU count on annual plans may incur additional charges.
Yes! Twilio Segment connects to your existing data warehouse and pipes in data collected from your Sources. You don't have to worry about the ETL or maintaining the data pipeline.
Protocols, Unify and Twilio Engage are offered as an add-on to your Segment plan. Contact us to learn more about what plan is best for you.