Marketing and promotions

Get the most bang for your buck with highly targeted ads

Predictive AI + first-party data = precisely targeted, real-time audiences and personalized ads, so you don’t waste a dime.

Now that’s a math equation we can get behind.

Woman looking at a smartphone with an online shopping app showing a wiper blade product
Woman looking at a smartphone with an online shopping app showing a wiper blade product

Join the 25,000+ companies using the Twilio Segment platform

Increase your ad revenue without increasing your budget

Precise audience targeting

Segment, sync, and convert audiences on all the top ad platforms—including Facebook, Google, TikTok, and more—with 450+ pre-built connectors.

Automatically segment audiences based on real-time interactions

Use real-time data to deliver relevant customer experiences, and optimize budget by suppressing ads the moment a customer converts.

Improve match rates and reduce costs with first-party profile data enrichment

Sync profile traits with ad destinations to boost match rates for campaigns while limiting identifiers sent to an ad destination to cut API costs.

Flowchart showing audience building with conditions and a predictive Ready to Buy model leading to audience building.
Flowchart showing audience building with conditions and a predictive Ready to Buy model leading to audience building.

The predictive AI advantage to stronger ROI

Predictions helps you create precise targeting for every campaign with pre-built Predictive Audiences like "ready to buy," "dormant," and "high LTV," that you can launch with just a few clicks.

Flowchart showing customer segmentation and a shoe promotion for a marketing campaign.
Flowchart showing customer segmentation and a shoe promotion for a marketing campaign.
  • Drive long-term loyalty with higher-quality lookalike audiences

    Quickly identify and build Predictions-powered lookalike audiences based on customers with a high likelihood to purchase or high lifetime value; in other words, quality customers who value and connect with your brand.

  • Always reach the right people with the right message at the best time

    Send personalized campaigns to audiences based on known and expected behaviors, like when they’re most likely to buy, which products they’re most likely to purchase (Beta), or if they have a high propensity to use a promo code.

  • Optimize ad spend with Twilio Segment

    Twilio Segment’s privacy-conscious, first-party-centric, and AI-based personalization capabilities show your customers you know what they want, and helps you increase your ad revenue without increasing your budget.

Twilio Segment powers the world’s leading brands

From startups to global enterprises, see what businesses have achieved with the Twilio Segment customer data platform.

Learn more about optimizing ad spend

Twilio Segment is a critical tool in your tech stack to boost cross-sell and upsell opportunities. Connect with a Twilio Segment expert to learn more about why 25,000+ companies choose Twilio Segment's CDP

See what else you can do with marketing and promotions

Marketing and promotions

Create engaging campaigns across SMS, MMS, WhatsApp, email, and voice channels

SMS marketing

Power your marketing on the messaging channels customers prefer and respond to: SMS, MMS, RCS, and WhatsApp.

Customer acquisition

Move beyond generic tactics with personalized, well-timed messages that boost conversion and lower costs.

Cross-sell and upsell

Leverage unified data & AI-powered journeys to offer relevant upgrades and grow customer revenue.

Customer surveys

Collect fast feedback with texts, calls, or email—so you can adjust your strategy in real time.

Improve customer retention & increase LTV

Grow customer lifetime value (LTV) and prevent churn with unified data real-time insights.