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  • By Lauren King
    988 Approved for US National Suicide Prevention Hotline - Mandatory 10-Digit Local Dialing Required for all US Area Codes 988 Approved National Suicide Prevention

    The Federal Communications Commission recently adopted 988 as a new number to connect callers to the National Suicide Prevention and Mental Health Crisis Lifeline in the United States. As required, starting July 16, 2022, Twilio will transmit 988 calls to the National Suicide Prevention Lifeline, presently 1-800-273-8255 (TALK). Until July 16, 2022, though, consumers must continue to dial 1-800-273-TALK to reach the Lifeline

    In order for 988 to work, all providers will implement mandatory 10-digit local dialing nationwide. Twilio voice products have always supported mandatory 10-digit dialing nationwide and will continue to do so. Non-Twilio providers that allow 7-digit dialing in an area code listed below must mandate 10-digit dialing going forward.

    Alaska

    907

    Alabama

    251

    Arkansas

    501

    Arizona

    480, 520, 928

    California

    209, 530, 562, 626, 650, 707, 925, 949, 951

    Colorado

    719, 970

    Delaware

    302

    Florida

    321 (Brevard County), 352, 561, 941

    Georgia

    478, 912

    Guam

    671

    Hawaii …

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