Introducing Public Key Encryption for Conversation Intelligence

Conversation Intelligence Public Key Encryption is now available to Twilio Enterprise Edition and Twilio Security Edition customers.

With this feature, you can ensure your Conversation Intelligence Transcripts and Language Operator Results are encrypted using your own public key, at the moment they are generated. Only you, the private key holder, can access the decrypted content.

You now have even greater control over your customers’ sensitive conversation data and operator insights, helping you to meet the highest security standards.

To learn more check out how to encrypt Conversation Intelligence Transcripts & Operator Results.