Email Notifications for A2P 10DLC Campaign Registrations

Email notifications for A2P 10DLC campaign registrations to give you greater visibility into your onboarding pipeline are now live.
Automated email updates at four critical stages of the campaign lifecycle:

• Initial Registration: Confirmation that your campaign submission has been received and is entering review.
• Approval: Notification that your campaign is live and ready to route traffic.
• Rejection: Immediate alert if a campaign fails carrier or ecosystem validation, allowing you to address issues quickly.
• Resubmission: Confirmation when a corrected campaign has been successfully submitted for re-review.

Where are these emails sent?

• Standard Direct Customers: Notifications are sent directly to the address provided in your Brand registration or the specific A2P bundle email field (which can be viewed and updated anytime within the Console).
• ISV Customers & Subaccounts: To protect the end-customer experience, if a campaign belongs to a subaccount under an ISV, the notification will automatically route to the Parent ISV account’s Primary Customer Profile (PCP) email instead of the subaccount.