Flex | Nov. 06, 2025
Flex plugin management is now available in Console, unifying the Flex admin experience
There’s now one central place for all Flex administrator tasks: Twilio Console.
Flex plugin management, the last remaining Flex admin experience in Flex UI, is now available in Console. You can find this new section under Flex > Contact center settings > Plugins.
To give you some time to adjust to the new location, Flex plugin management remains available in parallel in the Flex UI Administrator section at least until December 1. During that period, you can make updates in either location. Please use the next few weeks to give the new Console-based experience a try and make sure that it works well for your needs. Flex plugin management will later be removed from Flex UI and only be available in Twilio Console.
With this update, the Flex UI Administrator section is no longer needed. You’ll notice that it will be gradually phased out over the next few months.
If you have any concerns about these changes, please contact our support team.