Messaging | Jun. 17, 2025

Now Live in Public Beta: Personalized Recommendations in Messaging Insights

This powerful new feature automatically analyzes your messaging traffic to identify key opportunities to improve deliverability & engagement. It provides tailored insights—including the potential impact of improvements—and highlights relevant Twilio products that can enhance your messaging performance.

You can find Personalized Recommendations in the Messaging Insights Overview page alongside your Deliverability Score. To explore your recommendations, head to: Console > Messaging > Monitor > Insights > Messages

Start optimizing your messaging strategy today with intelligent, actionable insights.

Screenshot of Twilio Console's Messaging Insights dashboard highlighting personalized recommendations
Messaging Beta AI