Product changelog and announcements

The Flex Plugin Library is a collection of ready-to-install Flex plugins. It simplifies the discovery and installation of Flex plugins.

Note: The Manage Plugins page in Flex Admin Dashboard has a new tab for the Plugin Library. Erstwhile Plugins and Plugin releases tabs have been renamed to Custom plugins and Custom plugin releases.

Most plugins in the Library are open sourced. They can be cloned, customized and uploaded as Custom plugins via the Plugins CLI. The Plugin Library has no impact on how Custom plugins work.

Head over to the Flex Admin Dashboard to browse and install plugins from the Library.

Please register your +1 10DLC numbers as soon as possible to avoid impact to your traffic

Voice Integrity for Spam Remediation is now available on the Console in Public Beta.  We have added Voice Integrity Trust Product in the Trust Hub section under your Account which enables you to register your Twilio phone numbers to remediate spam labeling conveniently within your console.

This allows you to:

• Increase your call answer rates by making sure your phone numbers do not get labeled as spam and avoiding calls getting blocked due to negative reputation.

Access Voice Integrity Trust Product on your Console here.

Learn more about onboarding to Voice Integrity using the Console here.

To learn more about Voice Integrity, please check our docs.

Effective 26 June 2023, “Alice” voices will no longer be supported for Text-To-Speech. Any request for “Alice” voices will be redirected to an alternative voice. No action required from customers and no service disruption is expected.

Twilio has updated its Text-To-Speech offering adding support for Google voices in Public Beta.

Announcing the general availability (GA) launch of Voice Insights Call Annotations. This powerful feature empowers our customers to enhance their existing Voice Insights Call Summary records with valuable contextual information.

We'd like to announce that we're moving our Group Texting feature to public beta! With this launch, we're bringing a few exciting improvements along. These improvements include fully compliant A2P routing, opt-out filtering, per-recipient delivery receipts, and larger file sizes.

Explore the Group Texting documentation and give it a try!

Requiring HTTP authentication for stored media is now considered industry best practice, and it will be enforced by Twilio. Effective July 31, 2023, Twilio will enforce HTTP Basic Authentication for Programmable Voice and Programmable Messaging Media.

Verify Fraud Guard Protection Modes lets you adjust your protection level on Fraud Guard. Check it out on your Twilio Console by navigating to the Verify Services page and selecting your Service, where you can view Fraud Guard under the SMS tab. Read our documentation to learn more about it.