Guidelines

Hong Kong (HK)

Locale Summary
Locale name	Hong Kong
ISO code The International Organization for Standardization two character representation for the given locale.	HK
Region	Asia

Numbers Summary
Mobile Prefixes	+8529
Toll-Free Prefixes	+852800
National Prefixes	+85230, +85258

Hong Kong: Mobile Numbers

Requirements for Individuals

Information required	Documentation required	Acceptable Documentation One of the following
Name Provide in English and Chinese (if applicable)	Proof of Identity	Passport Hong Kong ID card Drivers License
Address May be anywhere in the world. Supporting document must be issued in the last 3 months	Proof of Address	Correspondence with government departments: Tax return Student loan statement Voter registration Correspondence with banks or financial institutions: Bank statement Credit card account statement Correspondence with public utilities: Electricity bill Water bill Gas bill Correspondence with operators of public telecommunications services: Mobile telecommunications service bill Fixed telephone service bill Internet access service bill Pay TV service bill
Date of Birth	Proof of Identity	Passport Hong Kong ID card Drivers License

Requirements for Businesses

Information required	Documentation required	Acceptable Documentation One of the following
Business Name	Proof of Business Identity	Business Registration Certificate
Business Address May be anywhere in the world. Supporting documents must be issued in the last 3 months.	Proof of Address	Correspondence with government departments: Business Registration Certificate Correspondence with banks or financial institutions: Bank statement Credit card account statement Correspondence with public utilities: Electricity bill Water bill Gas bill Correspondence with operators of public telecommunications services: Mobile telecommunications service bill Fixed telephone service bill Internet access service bill Pay TV service bill
Business Registration Number The number appearing on the official registration document	Proof of Business Identity	Business Registration Certificate
Business Website Public facing website or verified social media account
Name of Authorized Representative	Proof of Authorized Representative Identity	Passport Hong Kong ID card Drivers License
Email of Authorized Representative
Authorized Representative's Birth Date	Proof of Identity	Passport Hong Kong ID card Drivers License

Hong Kong: National, Toll-Free Numbers

Requirements for Individuals

Information required	Documentation required	Acceptable Documentation One of the following
Name	Proof of Identity	Passport
Address	Proof of Address (must show name to demonstrate addressee is individual)	Correspondence with government departments (no more than 3 months old): Tax return Student loan statement Voter registration Correspondence with banks or financial institutions (no more than 3 months old): Bank statement Credit card account statement Correspondence with public utilities (no more than 3 months old): Electricity bill Water bill Gas bill Correspondence with operators of public telecommunications services: Mobile telecommunications service bill Fixed telephone service bill Internet access service bill Pay TV service bill
Passport Number	Proof of Passport Number	Passport

Requirements for Businesses

Information required	Documentation required	Acceptable Documentation One of the following
Business Name	Proof of Identity	Business Registration Certificate
Business Address	Proof of Address (must show name to demonstrate addressee is business)	Correspondence with government departments (no more than 3 months old): Business Registration Certificate Correspondence with banks or financial institutions (no more than 3 months old): Bank statement Credit card account statement Correspondence with public utilities (no more than 3 months old): Electricity bill Water bill Gas bill Correspondence with operators of public telecommunications services: Mobile telecommunications service bill Fixed telephone service bill Internet access service bill Pay TV service bill
Business Registration Number	Proof of Business Registration Number	Business registration

For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Twilio's platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Twilio and its customers, and do not constitute legal advice. By posting these guidelines, Twilio makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.