Guide

From SMS to RCS: The Next Generation of Messaging

See how RCS can boost engagement and deliver richer customer interactions.

Same content, next-level delivery.

Traditional SMS limits customer interactions to “YES,” “NO,” or “STOP.” Not exactly built for engagement.

Rich Communication Services (RCS) changes the game. With high-res visuals, verified senders, custom branding, and built-in interactivity, RCS transforms every message into an opportunity for real connection. And with 2.5 billion monthly active users (and growing), RCS traffic is projected to surge by over a trillion messages year over year — making now the perfect time to get started.

Ready to tap into the rise of RCS? Our new infographic shows you:

  • How RCS stacks up against SMS

  • Interactive features that boost engagement

  • Benefits for businesses, developers, and customers

  • How SMS and RCS work better together

  • And more!