Guidelines

Bangladesh (BD)

We've compiled regulatory and compliance information to help ensure you're communicating effectively and compliantly around the world.

Locale Summary

Locale name

Bangladesh

ISO code
The International Organization for Standardization two character representation for the given locale.

BD

Region

Asia

Mobile country code
A three digit code associated with the given locale and used in conjunction with a Mobile Network Code to uniquely identify mobile networks.

470

Dialing code
The dialing prefix used to establish a call or send an SMS from one locale to the given locale.

+880

Guidelines

Two-way SMS supported
Whether Twilio supports two-way SMS in the given locale.

No

Number portability available
Whether number portability is available in the given locale.

Yes

Twilio concatenated message support
Concatenation refers to the capability of splitting a message that is too long to be sent in one SMS into smaller pieces and then joining the pieces at the receiving end so that the receiver sees the message as one. 

Yes*
For certain sender ID types this may not be supported. Where messages are split and rejoined may vary based on character encoding.

Message length
How many characters can be sent given a particular message encoding before the message will be split into concatenated segments.

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Twilio MMS support
Multimedia Messaging Service (MMS) provides a standards-based means to send pictures and video to mobile phones.

Converted to SMS with embedded URL

Sending SMS to landline numbers
How Twilio handles an SMS message destined for landline telephone number.

You cannot send SMS to a landline destination number: the Twilio REST API will throw a 400 response with error code 21614, the message will not appear in the logs, and the account will not be charged.

Compliance considerations
Twilio strongly encourages customers to review proposed use cases with qualified legal counsel to make sure that they comply with all applicable laws. This table lists some general best practices.

Sender ID Compliance

Sender ID Registration is required in Bangladesh for networks GrameenPhone, Robi/Axiata, and TeleTalk. Unregistered Sender IDs will be overwritten with a generic Alphanumeric Sender ID outside of the Twilio platform and delivery will be attempted on a best-effort basis only.

The enforcement of complete blocking of unregistered Sender IDs in Bangladesh for networks GrameenPhone, Robi/Axiata, and TeleTalk is on September 08, 2025. Twilio highly recommends sending from a registered Alphanumeric Sender ID to avoid having your messages blocked.

 

Additional Phone Numbers and Sender ID Guidelines

Twilio strongly encourages customers to review proposed use cases with qualified legal counsel to make sure that they comply with all applicable laws. The following are some general best practices:

  1. Get opt-in consent from each end-user before sending any communication to them, particularly for marketing or other non-essential communications.
  2. Only communicate during an end-user’s daytime hours unless it is urgent.
  3. SMS campaigns should support HELP/STOP messages, and similar messages, in the end-user’s local language.
  4. Do not contact end-users on do-not-call or do-not-disturb registries.

Phone Numbers & Sender ID

Alphanumeric
 

International Pre-registration

Domestic Pre-registration

Dynamic

Operator network capability
Whether mobile operators in the given country support the feature.

Required for Robi, Teletalk and Grameenphone

Required

Not Supported for GrameenPhone, Robi/Axiata, and TeleTalk

Supported for the rest of Bangladesh networks

Twilio supported
Whether Twilio supports the feature for the given country.

Required for Robi, Teletalk and Grameenphone
Learn more and register via the Console

Not Supported

Not Supported for GrameenPhone, Robi/Axiata, and TeleTalk

Supported for the rest of Bangladesh networks

Sender ID preserved
In some countries sender IDs for certain sender types are not preserved and are changed for compliance and/or deliverability reasons. In these countries mobile subscribers will see a different ‘from sender ID’ than the one sent by you.

Yes

N/A

Yes for the networks that Dynamic Alphanumeric is supported

Provisioning time
Provisioning is the process of getting the sender ID approved and registered with mobile networks (depending on country requirements). Provisioning time is how long this process takes in the given country.

3 weeks

N/A

N/A

UCS-2 support

Supported

N/A

Supported

Use case restrictions

N/A

N/A

The Bangladesh networks GrameenPhone, Robi/Axiata, and TeleTalk require Sender ID registration. We advise Twilio's customers to register an Alpha Sender ID in Bangladesh for full country coverage.

Best practices

All customers sending SMS messages to Robi, Teletalk and Grameenphone must pre-register Alphanumeric Sender ID with Twilio 

Customers with Domestic traffic are welcome to register their Sender IDs are International ones

Sender ID Registration is required for Bangladesh networks GrameenPhone, Robi/Axiata, and TeleTalk. Delivery via Dynamic Alphanumeric Sender ID will be attempted on a best-effort basis. The Sender ID will be overwritten with a generic Alphanumeric Sender ID outside the Twilio platform.

Long codes and short codes
 

Long code domestic

Long code international

Short code

Operator network capability
Whether mobile operators in the given country support the feature.

Not Supported

Not Supported

Not Supported

Twilio supported
Whether Twilio supports the feature for the given country.

---

Not Supported for GrameenPhone, Robi/Axiata, and TeleTalk

Supported for the rest of Bangladesh networks

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Sender ID preserved
In some countries sender IDs for certain sender types are not preserved and are changed for compliance and/or deliverability reasons. In these countries mobile subscribers will see a different ‘from sender ID’ than the one sent by you.

---

No

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Provisioning time
Provisioning is the process of getting the sender ID approved and registered with mobile networks (depending on country requirements). Provisioning time is how long this process takes in the given country.

N/A

N/A

N/A

UCS-2 support

N/A

Supported

N/A

Use case restrictions

N/A

The Bangladesh networks GrameenPhone, Robi/Axiata, and TeleTalk require Sender ID registration. We advise Twilio's customers to register an Alpha Sender ID in Bangladesh for full country coverage.

N/A

Best practices

N/A

Sender ID Registration is required for Bangladesh networks GrameenPhone, Robi/Axiata, and TeleTalk. Delivery via Numeric Sender ID will be attempted on a best-effort basis. The Sender ID will be overwritten with a generic Alphanumeric Sender ID outside the Twilio platform.

N/A


For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Twilio's platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Twilio and its customers, and do not constitute legal advice. By posting these guidelines, Twilio makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.