HONG KONG (HK)

Country Summary

Country name	Hong Kong
ISO code	HK
Region	Asia
Major carriers	China Mobile Hong Kong, PCCW Mobile, CSL, SmarTone, 3

Numbers Summary

Mobile Prefixes	+8526
Toll-Free Prefixes	+852800
National Prefixes	+85230, +85258

Hong Kong: Mobile, National, Toll-Free Numbers

Requirements for Individuals

Information Required	Documentation Required	Acceptable Documentation One of the following
Name	Proof of Identity	Passport
Address	Proof of Address (must show name to demonstrate addressee is individual)	Correspondence with government departments (no more than 3 months old): Tax return Student loan statement Voter registration Correspondence with banks or financial institutions (no more than 3 months old): Bank statement Credit card account statement Correspondence with public utilities (no more than 3 months old): Electricity bill Water bill Gas bill Correspondence with operators of public telecommunications services: Mobile telecommunications service bill Fixed telephone service bill Internet access service bill Pay TV service bill
Passport Number	Proof of Passport Number	Passport

Information Required	Name
Documentation Required	Proof of Identity
Acceptable Documentation One of the following	Passport

Information Required	Address
Documentation Required	Proof of Address (must show name to demonstrate addressee is individual)
Acceptable Documentation One of the following	Correspondence with government departments (no more than 3 months old): Tax return Student loan statement Voter registration Correspondence with banks or financial institutions (no more than 3 months old): Bank statement Credit card account statement Correspondence with public utilities (no more than 3 months old): Electricity bill Water bill Gas bill Correspondence with operators of public telecommunications services: Mobile telecommunications service bill Fixed telephone service bill Internet access service bill Pay TV service bill

Information Required	Passport Number
Documentation Required	Proof of Passport Number
Acceptable Documentation One of the following	Passport

Requirements for Businesses

Information Required	Documentation Required	Acceptable Documentation One of the following
Business Name	Proof of Identity	Business Registration Certificate
Business Address	Proof of Address (must show name to demonstrate addressee is business)	Correspondence with government departments (no more than 3 months old): Business Registration Certificate Correspondence with banks or financial institutions (no more than 3 months old): Bank statement Credit card account statement Correspondence with public utilities (no more than 3 months old): Electricity bill Water bill Gas bill Correspondence with operators of public telecommunications services: Mobile telecommunications service bill Fixed telephone service bill Internet access service bill Pay TV service bill
Business Registration Number	Proof of Business Registration Number	Business registration

Information Required	Business Name
Documentation Required	Proof of Identity
Acceptable Documentation One of the following	Business Registration Certificate

Information Required	Business Address
Documentation Required	Proof of Address (must show name to demonstrate addressee is business)
Acceptable Documentation One of the following	Correspondence with government departments (no more than 3 months old): Business Registration Certificate Correspondence with banks or financial institutions (no more than 3 months old): Bank statement Credit card account statement Correspondence with public utilities (no more than 3 months old): Electricity bill Water bill Gas bill Correspondence with operators of public telecommunications services: Mobile telecommunications service bill Fixed telephone service bill Internet access service bill Pay TV service bill

Information Required	Business Registration Number
Documentation Required	Proof of Business Registration Number
Acceptable Documentation One of the following	Business registration

For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Twilio's platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Twilio and its customers, and do not constitute legal advice. By posting these guidelines, Twilio makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.