Country Summary

Country nameCroatia
ISO codeHR
RegionEurope
Major carriersT-Mobile, Tele2, Vip

Numbers Summary

Croatia: Local Numbers*

Requirements for Individuals

Information RequiredDocumentation RequiredAcceptable Documentation One of the following

Name

Proof of Identity

  • National ID
  • Passport
  • Residence Permit

Address

Must be within locality or region covered by the phone number’s prefix; a PO Box is not acceptable where a local address is required.

Proof of Local Address

  • Government-issued ID showing local address
  • Utility bill
  • Tax notice
  • Rent receipt
  • Title deed
Information Required

Name

Documentation Required

Proof of Identity

Acceptable Documentation One of the following
  • National ID
  • Passport
  • Residence Permit
Information Required

Address

Must be within locality or region covered by the phone number’s prefix; a PO Box is not acceptable where a local address is required.

Documentation Required

Proof of Local Address

Acceptable Documentation One of the following
  • Government-issued ID showing local address
  • Utility bill
  • Tax notice
  • Rent receipt
  • Title deed

Requirements for Businesses

Information RequiredDocumentation RequiredAcceptable Documentation One of the following

Business Name

Proof of Identity

  • Excerpt from the court register showing name of Authorized Representative

Business Address

Must be within locality or region covered by the phone number’s prefix; a PO Box is not acceptable where a local address is required.

Proof of Local Address

  • Court register showing local address
  • Utility bill
  • Tax notice
  • Rent receipt
  • Title deed

Company Registration Number

Proof of Company Registration Number

  • Excerpt from court register showing company registration number (MBS - matični broj poslovnog subjekta)

Name of Authorized Representative

Proof of Identity

  • National ID
  • Passport
  • Residence Permit
Information Required

Business Name

Documentation Required

Proof of Identity

Acceptable Documentation One of the following
  • Excerpt from the court register showing name of Authorized Representative
Information Required

Business Address

Must be within locality or region covered by the phone number’s prefix; a PO Box is not acceptable where a local address is required.

Documentation Required

Proof of Local Address

Acceptable Documentation One of the following
  • Court register showing local address
  • Utility bill
  • Tax notice
  • Rent receipt
  • Title deed
Information Required

Company Registration Number

Documentation Required

Proof of Company Registration Number

Acceptable Documentation One of the following
  • Excerpt from court register showing company registration number (MBS - matični broj poslovnog subjekta)
Information Required

Name of Authorized Representative

Documentation Required

Proof of Identity

Acceptable Documentation One of the following
  • National ID
  • Passport
  • Residence Permit

*For Croatian local numbers, please be aware:

  1. You are not purchasing or buying Croatian Numbers bur rather contracting for telecommunication services which includes the use of Croatian number(s).
  2. Connectivity Services are provided in accordance with Croatian regulations and laws on electronic communications.
  3. When using numbers, you are required to comply with all Croatian laws and regulations.
  4. Information on the National Regulatory Agency in Croatia can be found at https://www.hakom.hr

For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Twilio's platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Twilio and its customers, and do not constitute legal advice. By posting these guidelines, Twilio makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.