Country Summary

Country nameMexico
ISO codeMX
RegionNorth America
Major carriersTelcel, Movistar, AT&T

Numbers Summary

Mobile Prefixes+5255499
Toll-Free Prefixes+52800, +521800

Mexico: Local, Mobile Numbers

Requirements for Individuals

Information RequiredDocumentation RequiredAcceptable Documentation One of the following

Name

Proof of Identity

  • Government-issued ID
  • Passport

Address

Must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required.

Proof of Local Address

  • Government-issued ID showing local address
  • Recent utility bill
  • Recent government communication
Information Required

Name

Documentation Required

Proof of Identity

Acceptable Documentation One of the following
  • Government-issued ID
  • Passport
Information Required

Address

Must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required.

Documentation Required

Proof of Local Address

Acceptable Documentation One of the following
  • Government-issued ID showing local address
  • Recent utility bill
  • Recent government communication

Requirements for Businesses

Information RequiredDocumentation RequiredAcceptable Documentation One of the following

Business Name

Proof of Identity

  • Business registration

Business Address

Must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required.

Proof of Local Address

  • Business registration showing local address
  • Recent utility bill
  • Recent government communication
Information Required

Business Name

Documentation Required

Proof of Identity

Acceptable Documentation One of the following
  • Business registration
Information Required

Business Address

Must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required.

Documentation Required

Proof of Local Address

Acceptable Documentation One of the following
  • Business registration showing local address
  • Recent utility bill
  • Recent government communication

Mexico: Toll-Free Numbers

Requirements for Individuals

Information RequiredDocumentation RequiredAcceptable Documentation One of the following

Name

Proof of Identity

  • Government-issued ID
  • Passport

Address

May be anywhere in the world

Proof of Address

  • Government-issued ID showing the address
  • Recent utility bill
  • Recent government communication
Information Required

Name

Documentation Required

Proof of Identity

Acceptable Documentation One of the following
  • Government-issued ID
  • Passport
Information Required

Address

May be anywhere in the world

Documentation Required

Proof of Address

Acceptable Documentation One of the following
  • Government-issued ID showing the address
  • Recent utility bill
  • Recent government communication

Requirements for Businesses

Information RequiredDocumentation RequiredAcceptable Documentation One of the following

Business Name

Proof of Identity

  • Business registration

Business Address

May be anywhere in the world

Proof of Address

  • Business registration showing the address
  • Recent utility bill
  • Recent government communication
Information Required

Business Name

Documentation Required

Proof of Identity

Acceptable Documentation One of the following
  • Business registration
Information Required

Business Address

May be anywhere in the world

Documentation Required

Proof of Address

Acceptable Documentation One of the following
  • Business registration showing the address
  • Recent utility bill
  • Recent government communication

For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Twilio's platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Twilio and its customers, and do not constitute legal advice. By posting these guidelines, Twilio makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.