NEW ZEALAND (NZ)

Country Summary

Country nameNew Zealand
ISO codeNZ
RegionOceania
Dialing code+64

Guidelines

Portable Numbers
  • Geographic (local) numbers (+643, +644, +646, +647, +649)
  • Toll-free numbers (+64508 or +64800)
Restrictions
  • Most of International Phone Numbers have VOICE capability only, no SMS.
  • Twilio cannot port New Zealand mobile numbers at this time.
Required Information
Timeframe

Once you submit all required information, up to 6 weeks, depending on the complexity of the port and the time required by the current service provider.

Regulatory Bodies

Local and mobile number portability (LMNP) are both regulated under the Telecommunications Act. 

Ports are authorized, scheduled, and coordinated via a centralized number portability system called IPMS (Industry Portability Management System). All networks update their own routing information and confirm this information to IPMS.

Other Details

n/a

How To Submit

Email porting@twilio.com with the required documentation/information.

You can find all the requirements needed here.

For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Twilio's platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Twilio and its customers, and do not constitute legal advice. By posting these guidelines, Twilio makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.