NEW ZEALAND (NZ)
|Locale name||New Zealand|
Short codes are ideal for high-throughput programmatic messaging.
Short codes are approved for specific use cases, so if you are experiencing carrier filtering on long codes you may be a good candidate for short codes.
Some of the most common use-cases for short codes in New Zealand are:
Short codes can only message users on carriers within the countries in which they are provisioned.
Although Twilio can provision short codes in multiple countries, if your customers are not located in New Zealand, you should not obtain a New Zealand Short Code.
Short codes require express consent from end users before any SMS can be sent; if you cannot obtain consent you should not own a short code.
Twilio and/or the carriers will not support certain types of campaigns, including:
Please note that in New Zealand, receiving messages is always free for the end user. FTEU (Free to End User) Short Codes are a reasonable choice for campaigns where the end user has to be able to text back to the short code without a cost.
Minimum term commit for New Zealand Short Code is 3 months.
The notice period before returning the Short Code is 1 month (provided minimum term commit has been fulfilled).
Refer to this article for detailed explanation on New Zealand Short Code Best Practices.
To apply for New Zealand Short Code please fill in the following Order Form:
The following details are included in the order form:
2 - 4 weeks, once you submit all required information and documentation.
Please expect delays on any applications submitted from December through mid January, as the wireless carriers have an annual provisioning freeze during this time.
Click to see SMS pricing, including short codes.
To apply for New Zealand Short Code please follow these steps:
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