SOUTH AFRICA (ZA)

Country Summary

Country name	South Africa
ISO code	ZA
Region	Middle East & Africa
Major carriers	Vodacom, MTN, Cell C, Telkom

Numbers Summary

Mobile Prefixes	+2760
Toll-Free Prefixes	+27800

South Africa: Local Numbers

Requirements for Individuals

Information Required	Documentation Required	Acceptable Documentation One of the following
Name	Proof of Identity	Government-issued ID (must include photo, full name, and identity number)
Address Must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required.	Proof of Local Address	Municipal rates or tax invoice Recent telephone account statement Retailer account or current television license New motor vehicle license
Identity Document Number	Proof of Identity Document Number	Government-issued ID (must include photo, full name, and identity number)
Nationality	No documentation required

Information Required	Name
Documentation Required	Proof of Identity
Acceptable Documentation One of the following	Government-issued ID (must include photo, full name, and identity number)

Information Required	Address Must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required.
Documentation Required	Proof of Local Address
Acceptable Documentation One of the following	Municipal rates or tax invoice Recent telephone account statement Retailer account or current television license New motor vehicle license

Information Required	Identity Document Number
Documentation Required	Proof of Identity Document Number
Acceptable Documentation One of the following	Government-issued ID (must include photo, full name, and identity number)

Information Required	Nationality
Documentation Required	No documentation required
Acceptable Documentation One of the following

Requirements for Businesses

Information Required	Documentation Required	Acceptable Documentation One of the following
Business Name	Proof of Identity	Business registration Certified photocopy of business letterhead or other similar document containing the Business Registration Number to verify the business registration
Business Address Must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required.	Proof of Local Address	Bank statement Municipal rates or tax invoice Recent telephone account statement New motor vehicle license
Name of Authorized Representative	Proof of Identity	Government-issued ID (must include photo, full name, and identity number)
Address of Authorized Representative	No documentation required
Identity Number of Authorized Representative	Proof of Identity Number	Government-issued ID (must include photo, full name, and identity number)
Nationality of Authorized Representative	No documentation required
Business Registration Number	Proof of Business Registration Number	Business registration Certified photocopy of business letterhead or other similar document containing the Business Registration Number to verify the business registration

Information Required	Business Name
Documentation Required	Proof of Identity
Acceptable Documentation One of the following	Business registration Certified photocopy of business letterhead or other similar document containing the Business Registration Number to verify the business registration

Information Required	Business Address Must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required.
Documentation Required	Proof of Local Address
Acceptable Documentation One of the following	Bank statement Municipal rates or tax invoice Recent telephone account statement New motor vehicle license

Information Required	Name of Authorized Representative
Documentation Required	Proof of Identity
Acceptable Documentation One of the following	Government-issued ID (must include photo, full name, and identity number)

Information Required	Address of Authorized Representative
Documentation Required	No documentation required
Acceptable Documentation One of the following

Information Required	Identity Number of Authorized Representative
Documentation Required	Proof of Identity Number
Acceptable Documentation One of the following	Government-issued ID (must include photo, full name, and identity number)

Information Required	Nationality of Authorized Representative
Documentation Required	No documentation required
Acceptable Documentation One of the following

Information Required	Business Registration Number
Documentation Required	Proof of Business Registration Number
Acceptable Documentation One of the following	Business registration Certified photocopy of business letterhead or other similar document containing the Business Registration Number to verify the business registration

South Africa: Mobile Numbers

Requirements for Individuals

Information Required	Documentation Required	Acceptable Documentation One of the following
Name	Proof of Identity	Government-issued ID (must include photo, full name, and identity number)
Address Must be within South Africa	Proof of South African Address	Bank statement Municipal rates or tax invoice Recent telephone account statement Retailer account or current television license New motor vehicle license
Identity Number	Proof of Identity Number	Government-issued ID (must include photo, full name, and identity number)
Nationality	No documentation required

Information Required	Name
Documentation Required	Proof of Identity
Acceptable Documentation One of the following	Government-issued ID (must include photo, full name, and identity number)

Information Required	Address Must be within South Africa
Documentation Required	Proof of South African Address
Acceptable Documentation One of the following	Bank statement Municipal rates or tax invoice Recent telephone account statement Retailer account or current television license New motor vehicle license

Information Required	Identity Number
Documentation Required	Proof of Identity Number
Acceptable Documentation One of the following	Government-issued ID (must include photo, full name, and identity number)

Information Required	Nationality
Documentation Required	No documentation required
Acceptable Documentation One of the following

Requirements for Businesses

Information Required	Documentation Required	Acceptable Documentation One of the following
Business Name	Proof of Identity	Business registration Certified photocopy of business letterhead or other similar document containing the Business Registration Number so the business registration can be verified in reference to this document
Business Address Must be within South Africa	Proof of South African Address	Bank statement Municipal rates or tax invoice Recent telephone account statement New motor vehicle license
Name of Authorized Representative	Proof of Identity	Government-issued ID (must include photo, full name, and identity number)
Address of Authorized Representative	No documentation required
Identity Number of Authorized Representative	Proof of Identity Number	Government-issued ID (must include photo, full name, and identity number)
Nationality of Authorized Representative	No documentation required
Business Registration Number	Proof of Business Registration Number	Business registration Certified photocopy of business letterhead or other similar document containing the Business Registration Number to verify the business registration

Information Required	Business Name
Documentation Required	Proof of Identity
Acceptable Documentation One of the following	Business registration Certified photocopy of business letterhead or other similar document containing the Business Registration Number so the business registration can be verified in reference to this document

Information Required	Business Address Must be within South Africa
Documentation Required	Proof of South African Address
Acceptable Documentation One of the following	Bank statement Municipal rates or tax invoice Recent telephone account statement New motor vehicle license

Information Required	Name of Authorized Representative
Documentation Required	Proof of Identity
Acceptable Documentation One of the following	Government-issued ID (must include photo, full name, and identity number)

Information Required	Address of Authorized Representative
Documentation Required	No documentation required
Acceptable Documentation One of the following

Information Required	Identity Number of Authorized Representative
Documentation Required	Proof of Identity Number
Acceptable Documentation One of the following	Government-issued ID (must include photo, full name, and identity number)

Information Required	Nationality of Authorized Representative
Documentation Required	No documentation required
Acceptable Documentation One of the following

Information Required	Business Registration Number
Documentation Required	Proof of Business Registration Number
Acceptable Documentation One of the following	Business registration Certified photocopy of business letterhead or other similar document containing the Business Registration Number to verify the business registration

South Africa: Toll-Free Numbers

Requirements for Individuals

Information Required	Documentation Required	Acceptable Documentation One of the following
Name	Proof of Identity	Government-issued ID (must include photo, full name, and identity number)
Address May be anywhere in the world	Proof of Address	Municipal rates or tax invoice Recent telephone account statement Retailer account or current television license New motor vehicle license
Identity Document Number	Proof of Identity Document Number	Government-issued ID (must include photo, full name, and identity number)
Nationality	No documentation required

Information Required	Name
Documentation Required	Proof of Identity
Acceptable Documentation One of the following	Government-issued ID (must include photo, full name, and identity number)

Information Required	Address May be anywhere in the world
Documentation Required	Proof of Address
Acceptable Documentation One of the following	Municipal rates or tax invoice Recent telephone account statement Retailer account or current television license New motor vehicle license

Information Required	Identity Document Number
Documentation Required	Proof of Identity Document Number
Acceptable Documentation One of the following	Government-issued ID (must include photo, full name, and identity number)

Information Required	Nationality
Documentation Required	No documentation required
Acceptable Documentation One of the following

Requirements for Businesses

Information Required	Documentation Required	Acceptable Documentation One of the following
Business Name	Proof of Identity	Business registration Certified photocopy of business letterhead or other similar document containing the Business Registration Number to verify the business registration
Business Address May be anywhere in the world	Proof of Address	Bank statement Municipal rates or tax invoice Recent telephone account statement New motor vehicle license
Name of Authorized Representative	Proof of Identity	Government-issued ID (must include photo, full name, and identity number)
Address of Authorized Representative May be anywhere in the world	No documentation required
Identity Number of Authorized Representative	Proof of Identity	Government-issued ID (must include photo, full name, and identity number)

Information Required	Business Name
Documentation Required	Proof of Identity
Acceptable Documentation One of the following	Business registration Certified photocopy of business letterhead or other similar document containing the Business Registration Number to verify the business registration

Information Required	Business Address May be anywhere in the world
Documentation Required	Proof of Address
Acceptable Documentation One of the following	Bank statement Municipal rates or tax invoice Recent telephone account statement New motor vehicle license

Information Required	Name of Authorized Representative
Documentation Required	Proof of Identity
Acceptable Documentation One of the following	Government-issued ID (must include photo, full name, and identity number)

Information Required	Address of Authorized Representative May be anywhere in the world
Documentation Required	No documentation required
Acceptable Documentation One of the following

Information Required	Identity Number of Authorized Representative
Documentation Required	Proof of Identity
Acceptable Documentation One of the following	Government-issued ID (must include photo, full name, and identity number)

South Africa: VoIP Numbers

Requirements for Individuals

Information Required	Documentation Required	Acceptable Documentation One of the following
Name	Proof of Identity	Government-issued ID (must include photo, full name, and identity number)
Address May be anywhere in the world	Proof of Address	Municipal rates or tax invoice Recent telephone account statement Retailer account or current television license New motor vehicle license
Identity Number	Proof of Identity Number	Government-issued ID (must include photo, full name, and identity number)
Nationality	No documentation required

Information Required	Name
Documentation Required	Proof of Identity
Acceptable Documentation One of the following	Government-issued ID (must include photo, full name, and identity number)

Information Required	Address May be anywhere in the world
Documentation Required	Proof of Address
Acceptable Documentation One of the following	Municipal rates or tax invoice Recent telephone account statement Retailer account or current television license New motor vehicle license

Information Required	Identity Number
Documentation Required	Proof of Identity Number
Acceptable Documentation One of the following	Government-issued ID (must include photo, full name, and identity number)

Information Required	Nationality
Documentation Required	No documentation required
Acceptable Documentation One of the following

Requirements for Businesses

Information Required	Documentation Required	Acceptable Documentation One of the following
Business Name	Proof of Identity	Business registration Certified photocopy of business letterhead or other similar document containing the Business Registration Number to verify the business registration
Business Address May be anywhere in the world	Proof of Address	Bank statement Municipal rates or tax invoice Recent telephone account statement New motor vehicle license
Name of Authorized Representative	Proof of Identity	Government-issued ID (must include photo, full name, and identity number)
Address of Authorized Representative	No documentation required
Identity Number of Authorized Representative	Proof of Identity Number	Government-issued ID (must include photo, full name, and identity number)
Nationality of Authorized Representative	No documentation required
Business Registration Number	Proof of Business Registration Number	Business registration Certified photocopy of business letterhead or other similar document containing the Business Registration Number to verify the business registration

Information Required	Business Name
Documentation Required	Proof of Identity
Acceptable Documentation One of the following	Business registration Certified photocopy of business letterhead or other similar document containing the Business Registration Number to verify the business registration

Information Required	Business Address May be anywhere in the world
Documentation Required	Proof of Address
Acceptable Documentation One of the following	Bank statement Municipal rates or tax invoice Recent telephone account statement New motor vehicle license

Information Required	Name of Authorized Representative
Documentation Required	Proof of Identity
Acceptable Documentation One of the following	Government-issued ID (must include photo, full name, and identity number)

Information Required	Address of Authorized Representative
Documentation Required	No documentation required
Acceptable Documentation One of the following

Information Required	Identity Number of Authorized Representative
Documentation Required	Proof of Identity Number
Acceptable Documentation One of the following	Government-issued ID (must include photo, full name, and identity number)

Information Required	Nationality of Authorized Representative
Documentation Required	No documentation required
Acceptable Documentation One of the following

Information Required	Business Registration Number
Documentation Required	Proof of Business Registration Number
Acceptable Documentation One of the following	Business registration Certified photocopy of business letterhead or other similar document containing the Business Registration Number to verify the business registration

For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Twilio's platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Twilio and its customers, and do not constitute legal advice. By posting these guidelines, Twilio makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.