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Twilio Platform Next gen
Built for engagement in the agentic era. Twilio connects communication channels, customer context, and AI on one flexible platform.

Conversation Memory New
Build a persistent memory of customer interactions
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Keep conversations connected across channels
Conversation Intelligence
Extract context from real-time conversations
Conversation Relay
Build advanced voice AI for natural conversations
Conversations

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SMS
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Fraud prevention
Alerts and notifications
Appointment reminders
Lead alerts
Mass texting
Marketing and promotions
SMS marketing
Cross-sell and upsell
Optimize ad spend
Support and sales
Voice AI
AI agent productivity
IVR
Contact center
Customer data management

Developers
Data Engineering
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Product
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Financial services
Healthcare
Retail
Nonprofit
Hospitality
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Public sector
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