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Customer Engagement Platform
One flexible platform that combines data, AI, and the communication channels your customers love.
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Messaging
SMS
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See Twilio’s latest innovations, integrations, builder tools and support plans

Verification and identity
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Optimize ad spend
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Financial services
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Why Twilio
We help you build amazing experiences with contextual data, the right communication channels, and AI to scale personalization and increase efficiency.
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Chart showing the 2025 Magic Quadrant for CPaaS with Twilio and Infobip in the Leaders quadrant.

Chart showing the 2025 Magic Quadrant for CPaaS with Twilio and Infobip in the Leaders quadrant.

2025 Gartner® Magic Quadrant™ for CPaaS

Twilio was once again named a Leader and positioned highest for our Ability to Execute.

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Woman sitting in a wooden chair using a smartphone with plants in the background.

Woman sitting in a wooden chair using a smartphone with plants in the background.

2025 State of Customer Engagement Report

Explore the five trends redefining how brands connect with customers in 2025.

All Pricing
Transparent pricing with discounts as you scale. Sign up for a free trial—no credit card required.

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Blog / Authors / Sheila Jambekar

SJ

Contributor

Sheila Jambekar

Associate General Counsel, CIPP/US, CIPP/E

8 Ways Personal Information Is Like Uranium

Sheila Jambekar
GDPR: Data Subjects, Controllers and Processors, Oh My!

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Getting to Know the 4 Magic Letters of Compliance: GDPR

Sheila Jambekar
Twilio’s GDPR Commitment: Support for Customer Compliance Objectives

Sheila Jambekar
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