Twilio Changelog | Jul. 01, 2026

Voice Insights Call Summary: Removal of conference_participant field

The conference_participant field in the Voice Insights Call Summary is being removed from the REST API and Event Streams August 1, 2026. This field pre-dated Conference Insights and had limited accuracy due to the complexity of conference call flows. It is currently only populated for calls eligible to participate in a Twilio conference; all others return attributes: null. After removal, all calls will uniformly return attributes: null. Use the Conference Insights API or Conference Insights Event Streams for conference data going forward.

Voice API

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