Product changelog and announcements

We have launched a new navigation experience in the Twilio Console designed to improve accessibility for account administration and organization management.
The new experience features an 'Admin' menu in the top navigation bar that provides easy access to account-level administration options like billing, account settings, auth tokens and Trust Hub. The Twilio Admin Center which is the management UI for Twilio Organizations has been renamed to 'Twilio Admin' and is also accessible from the new Admin menu. A new Help menu icon is added in the top navigation bar for quick access to the Help Center and Twilio’s Developer Docs.

WhatsApp Senders can now be registered and managed programmatically using the Twilio Senders API, now available in a Public Beta.

The Senders API powers Twilio’s support for the WhatsApp Tech Provider Program — which enables Independent Software Vendors (ISVs) to onboard their client businesses to WhatsApp at scale and completely self-service.

Voice Insights customers who are also Branded Calling customers can now access Branded Calling filters within the Voice Insights Dashboard in Console.

We are excited to announce the release of new NPA-NXX phone overlays scheduled for Q4 2024, with all overlays available by December 31, 2024. Twilio does not control these overlays or the deadlines. Twilio is making this information available solely for our customers’ convenience. Twilio may not have available phone numbers in every region where these overlays are released:

Trait Activation in Destination Functions is available to all users on Business Tier plans with Engage Foundations.

This feature enables you to pass Traits and Identifiers on the Segment Profile to Destination Functions used in your Engage flows, eliminating the need for calling the Public Profile API.

For more information, see the Trait Activation documentation.

You can now select permissions for Lookup, Voice Intelligence and Voice Insights APIs while creating a Restricted API Key on Console. The product already supports permissions for Studio, Voice, SIP, Messages, Regulatory Compliance, TaskRouter and Long Codes APIs.

Restricted API Keys allow you to decide which Twilio API Resources an API Key can access, and which action(s) the API Key is allowed to take on those API Resources.

Twilio SendGrid is introducing a new event webhook that updates customers when punitive actions are taken against a user or subuser such as a suspension or ban. These can occur when phishing, elevated spam or unusual activity is detected on the account. 

The Account Status Change webhook can be configured on the Webhook Settings page of the console or via API. Enabling this webhook will help speed up the resolution of any suspensions to your account or subusers. For more information about the Account Status Change webhook, refer to the Event Webhook Reference.

The LinkedIn Conversions API (CAPI) destination is now generally available.

Optimize and measure your LinkedIn ad campaigns by sending end-user conversion events to LinkedIn.

The Google Display and Video 360 destination, rebuilt on Destination Actions, is now generally available.

This destination lets you streamline activation of end-to-end ad campaigns under Google Marketing Platform.