Changelog
Product changelog and announcements
See additions and changes to the Twilio platform and Twilio Segment Customer Data Platform. You can also subscribe to our Changelog RSS feed below.
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Oct 25, 2023
Studio now supports Content Templates
Content Templates, Content Variables, and rich features from Content Template Builder are now supported in Studio.
Content Templates are currently available on WhatsApp, Facebook Messenger, SMS, MMS, and Google Business Messages. New channels will continually be added.
Content Templates can be used for generating automated responses to your customers in Twilio supported channels. Content Templates enable the use of rich content and personalization via buttons, media, variables, and channel specific template types to drive greater engagement and streamlined messaging interactions.
Use Content Templates in Send and Send & Reply widgets. Use rich features in the Split widget.
Variables in WhatsApp and other channels can now be specified using Content Variables via key-value pairs instead of body insertion in a simple deterministic structure.
See our public documentation to learn more.
Sep 18, 2023
WhatsApp Sender Status, Messaging Limits, and Quality Rating now visible in Twilio Console
A WhatsApp Sender’s current status, messaging limit, and quality rating can now be viewed in the Twilio Console on the WhatsApp senders page.
Jul 17, 2023
WhatsApp Templates and Content Editor support for new authentication template requirements
Twilio now supports Meta's new requirements for authentication template approval in both the standard WhatsApp templates editor and Content Editor (Public Beta) areas of Twilio Console.