Product changelog and announcements

Twilio Programmable Voice now offers a React Native SDK to assist customers in building voice-powered mobile apps. React Native is a widely-adopted and actively maintained open source framework that allows web developers to create cross-platform applications using a single codebase that runs on both iOS and Android. The accompanying reference app reduces time to market by providing natively-styled UI elements out-of-the-box and demonstrates production-scale architectural best practices. The React Native SDK and Dialer reference app are both officially GA.

Additionally, we’ve added Public Beta support for the Call Message Events Voice SDK platform feature in the React Native SDK.

Check out the docs for more information, and please leave us any feedback you might have in the Twilio Voice React Native SDK Github repo. We can’t wait to see what you build!

Salesforce Version 58 is available to all Salesforce cloud source users.

This feature enables access to over 350 new collections and over 800 new columns.

For more information see the version upgrade changes.

Twilio's response to POST to /Participants API will now return a queue_time parameter, which provides an estimated time the call will be queued before it is executed. 

The latest Twilio Voice mobile SDKs (iOS and Android) now expose a new AudioOptions API. This gives developers fine-grained control of their app’s audio experience by enabling audio processing operations on the local audio source. The following webRTC options are now exposed via the new API:

• Noise suppression
• High pass filtering
• Set jitter buffer max size
• Set jitter buffer min delay
• (Android only) Echo cancellation
• (Android only) Automatic gain control

Check out the docs (iOS and Android) for more information on how to use the new functionality in your application. We can’t wait to see what you build!

HTTP callbacks (webhooks) for inbound WhatsApp messages that originate from a Meta Click-to-WhatsApp advertisement now include a new ReferralCtwaClid parameter. This parameter contains the unique identifier generated by Meta representing the WhatsApp message conversation initiated by a user’s ad click. Customers can now use this parameter to integrate their WhatsApp business messaging events with Meta’s Conversions API (see ctwa_clid) to optimize Meta’s ads targeting and performance measurement.

Learn more about how to create Click-to-WhatsApp advertisements with Twilio from our blog post.

Reverse ETL enables you to activate data from a warehouse and load it into 300+ downstream destinations. 

Azure as a Reverse ETL source is now available in Public Beta.

Twilio Messaging MaxPrice API parameter will be deprecated starting June 3, 2024. 

Effective April 11, 2024, new certificates will be deployed for all our REST API endpoints (e.g., api.twilio.com), including all regional edge locations. Only the end-user certificate will be renewed, as well as the certificate serial number. The root and intermediate certificates will remain the same. Such updates are common practice and do not impact customers that are using Twilio's services unless you are pinning certificates or are managing them manually.

The certificate will be available on the testing domain ( https://tls-test.twilio.com ) on March 11, 2024.

We highly discourage customers from pinning certificates as it exposes them to potential security risks and can cause downtimes for their services. Twilio customers using pinned certificates have a high probability of failed API Requests. These customers are advised to add the new certificates by Apr 8, 2024. You can follow the information mentioned on the official documentation.