Guidelines

Uganda (UG)

Locale Summary
Locale name	Uganda
ISO code The International Organization for Standardization two character representation for the given locale.	UG
Region	Middle East & Africa

Numbers Summary
Toll-Free Prefixes	+256800
National Prefixes	+25620
Local Prefixes	+256X

Uganda: Local Numbers

Requirements for Individuals

Uganda local numbers are not available to individuals.

Requirements for Businesses

Information required	Documentation required	Acceptable Documentation One of the following
Business Name	Proof of Identity	Business registration Certificate of Incorporation
Business Address Must be within Uganda	Proof of Uganda Address	Business registration Certificate of Incorporation
Letter of Authorization*	Letter of Authorization	Executed letter of authorization

*An executed Letter of Authorization (LOA) is required for documentation, please copy the template located here, fill it out, and then upload it to the Console.

Uganda: National Numbers

Requirements for Individuals

Information required	Documentation required	Acceptable Documentation One of the following
Name	No documentation required*
Address Must be within Uganda	Proof of Uganda Address	Government-issued ID showing the Uganda address Utility bill Tax notice Rent receipt Title deed

Requirements for Businesses

Information required	Documentation required	Acceptable Documentation One of the following
Business Name	No documentation required*
Business Address Must be within Uganda	Proof of Uganda Address	Excerpt from the commercial register showing the Uganda address Utility bill Tax notice Rent receipt Title deed

*Although documentation is not required at this time, to avoid urgent escalation, we advise that you verify the accuracy of the required information, such as collecting or checking documentary proof of the information provided.

Uganda: Toll-Free Numbers

Requirements for Individuals

Information required	Documentation required	Acceptable Documentation One of the following
Name	No documentation required*
Address May be anywhere in the world	No documentation required*

Requirements for Businesses

Information required	Documentation required	Acceptable Documentation One of the following
Business Name	No documentation required*
Business Address May be anywhere in the world	No documentation required*

For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Twilio's platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Twilio and its customers, and do not constitute legal advice. By posting these guidelines, Twilio makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.