Partner Program Guides and Policies

Last Updated: February 14, 2023

  • The Consulting Partner Program is for system integrators and consulting partners that are implementing and/or reselling the products and services within Twilio's platform. Consulting partners consult on technology strategies and deliver services and support to Twilio's customers. Consulting partners must adhere to Twilio's Consulting Partner Program Guide and Policies, which Twilio may update from time to time upon written notice to its existing consulting partners.
  • The Technology Partner Program focuses on enabling independent software vendors (ISV), technology, and platform partners that are embedding the products and services within Twilio's platform into their enterprise applications and solutions and selling those pre-built applications and solutions to their customer base. Technology partners must adhere to Twilio's Technology Partner Program Guide and Policies, which Twilio may update from time to time upon written notice to its existing technology partners.