As an update to Twilio’s continued response to the COVID-19 pandemic, we have decided to postpone this year’s SIGNAL event, originally scheduled for May 20-21, 2020 in San Francisco. Instead, the event is now scheduled for September 30th - October 1st, 2020 at Moscone West in San Francisco.

The threat posed by COVID-19 to the health of our employees, customers, and partners has rapidly evolved and remains undefined in scope and impact. As such, we made this decision out of an abundance of caution and in support of the efforts of local health and government agencies in San Francisco and the surrounding Bay Area to mitigate the impact of the pandemic.

Moving forward with SIGNAL as it was originally planned would have unnecessarily heightened the risk not only of attendees but also the residents of San Francisco and the Bay Area who provide support to the conference. This decision reflects Twilio’s commitment to do everything we can to ensure the safety and protection of our employees and their families, and to support the towns and cities that we call our home.

We regret the inconvenience this presents to attendees who have already made travel arrangements and devoted efforts and resources to participate in the conference. We share in your disappointment about the postponement but we look forward to seeing you in the fall.

If you have questions or need more information, please see the SIGNAL Postponement FAQ and don’t hesitate to contact us at events@twilio.com.

Furthermore, Twilio will not be attending industry events, developer events, and/or hosting events through May 31, 2020. We will make a decision on all June events by the end of April 30, 2020. That said, we will be looking for fun ways to connect with our community, customers, and prospects virtually in the meantime. Stay tuned for more information there.

We will continue to monitor the situation and information provided by the World Health Organization and the Center for Disease Control as the COVID-19 pandemic evolves and will provide updates as necessary.