Guidelines

Germany (DE)

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Locale Summary

Locale name

Germany

ISO code
The International Organization for Standardization two character representation for the given locale.

DE

Region

Europe

Numbers Summary

Mobile Prefixes

+49157, +49158

Toll-Free Prefixes

+49800

National Prefixes

+4932

Germany: Local Numbers
 

Requirements for Individuals

German local numbers are not available to individuals.


Requirements for Businesses

Information required

Documentation required

Acceptable Documentation
One of the following

Business Name

Proof of Identity
  • Excerpt from the commercial register (Handelsregisterauszug)

Business Address
Must be within the locality or region covered by the phone number’s prefix. A PO Box is not acceptable where a local address is required.

Proof of Local Address
  • Excerpt from the commercial register (Handelsregisterauszug) showing local address
  • Trade license (Gewerbeanmeldung) showing local address

Germany: Mobile Numbers
 

Requirements for Individuals

German mobile numbers are not available to individuals.


Requirements for Businesses

Information required

Documentation required

Acceptable Documentation
One of the following

Business Name

Proof of Identity
  • Excerpt from the commercial register (Handelsregisterauszug)

Business Address
Must be within Germany

Proof of Address
  • Excerpt from the commercial register (Handelsregisterauszug) showing matching address

German VAT number

No documentation required

Business Registration Number

Proof of Business Registration Number
  • Excerpt from the commercial register (Handelsregisterauszug) showing Business Registration Number

Germany: National Numbers
 

Requirements for Individuals

Information required

Documentation required

Acceptable Documentation
One of the following

Name

Proof of Identity
  • Government-issued ID
  • German Visa
  • Passport

Address
Must be within Germany.

Proof of German Address
  • Government-issued ID showing German address

Date of Birth

Proof of Date of Birth
  • Government-issued ID showing date of birth
  • Passport


Requirements for Businesses

Information required

Documentation required

Acceptable Documentation
One of the following

Business Name

Proof of Identity
  • Excerpt from the commercial register (Handelsregisterauszug)

Business Address
Must be within Germany.

Proof of German Address
  • Excerpt from the commercial register (Handelsregisterauszug) showing German address
  • Trade license (Gewerbeanmeldung) showing German address

Germany: Toll-Free Numbers
 

Requirements for Individuals

Information required

Documentation required

Acceptable Documentation
One of the following

Name

Proof of Identity
  • Government-issued ID
  • German Visa
  • Passport

Numbers Allocated

Proof of Allocation
  • Copy of the Allocation Letter (Zuteilungsbescheid) showing name of the person displayed on the Allocation Letter

German toll-free numbers are allocated directly by the national regulator (BNetzA) to individuals and businesses upon application. You will need to apply for a toll-free number from BNetzA; once received we can activate it for you. The procedure for the application and activation of a toll-free number can be found here. Please note that you will need an address in Germany to apply for a toll-free number. In order to activate the number on our network, you will need to provide us the above information.


Requirements for Businesses

Information required

Documentation required

Acceptable Documentation
One of the following

Business Name

Proof of Identity
  • Excerpt from the commercial register (Handelsregisterauszug)

Numbers Allocated

Proof of Allocation
  • Copy of the Allocation Letter (Zuteilungsbescheid) showing name of the company displayed on the Allocation Letter

VAT Number

No documentation required

German toll-free numbers are allocated directly by the national regulator (BNetzA) to individuals and businesses upon application. You will need to apply for a toll-free number from BNetzA; once received we can activate it for you. The procedure for the application and activation of a toll-free number can be found here. Please note that you will need an address in Germany to apply for a toll-free number. In order to activate the number on our network, you will need to provide us the above information.

For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Twilio's platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Twilio and its customers, and do not constitute legal advice. By posting these guidelines, Twilio makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.