Country Summary

Country nameUganda
ISO codeUG
RegionMiddle East & Africa
Major carriersMTN, Orange, UT Mobile, Airtel, Warid

Numbers Summary

Toll-Free Prefixes+256800
National Prefixes+25620

Uganda: National Numbers

Requirements for Individuals

Information RequiredDocumentation RequiredAcceptable Documentation One of the following

Name

No documentation required*

Address

Must be within Uganda

Proof of Uganda Address

  • Government-issued ID showing the Uganda address
  • Utility bill
  • Tax notice
  • Rent receipt
  • Title deed
Information Required

Name

Documentation Required

No documentation required*

Acceptable Documentation One of the following
Information Required

Address

Must be within Uganda

Documentation Required

Proof of Uganda Address

Acceptable Documentation One of the following
  • Government-issued ID showing the Uganda address
  • Utility bill
  • Tax notice
  • Rent receipt
  • Title deed

Requirements for Businesses

Information RequiredDocumentation RequiredAcceptable Documentation One of the following

Business Name

No documentation required*

Business Address

Must be within Uganda

Proof of Uganda Address

  • Excerpt from the commercial register showing the Uganda address
  • Utility bill
  • Tax notice
  • Rent receipt
  • Title deed
Information Required

Business Name

Documentation Required

No documentation required*

Acceptable Documentation One of the following
Information Required

Business Address

Must be within Uganda

Documentation Required

Proof of Uganda Address

Acceptable Documentation One of the following
  • Excerpt from the commercial register showing the Uganda address
  • Utility bill
  • Tax notice
  • Rent receipt
  • Title deed

Uganda: Toll-Free Numbers

Requirements for Individuals

Information RequiredDocumentation RequiredAcceptable Documentation One of the following

Name

No documentation required*

Address

May be anywhere in the world

No documentation required*

Information Required

Name

Documentation Required

No documentation required*

Acceptable Documentation One of the following
Information Required

Address

May be anywhere in the world

Documentation Required

No documentation required*

Acceptable Documentation One of the following

Requirements for Businesses

Information RequiredDocumentation RequiredAcceptable Documentation One of the following

Business Name

No documentation required*

Business Address

May be anywhere in the world

No documentation required*

Information Required

Business Name

Documentation Required

No documentation required*

Acceptable Documentation One of the following
Information Required

Business Address

May be anywhere in the world

Documentation Required

No documentation required*

Acceptable Documentation One of the following

*Although documentation is not required at this time, to avoid urgent escalation, we advise that you verify the accuracy of the required information, such as collecting or checking documentary proof of the information provided.

For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Twilio's platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Twilio and its customers, and do not constitute legal advice. By posting these guidelines, Twilio makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.