VENEZUELA (VE)

Country Summary

Country nameVenezuela
ISO codeVE
RegionSouth America
Major carriersMovilnet, Movistar, Digitel

Numbers Summary

Toll-Free Prefixes+58800

Venezuela: Local Numbers

Requirements for Individuals

Information RequiredDocumentation RequiredAcceptable Documentation One of the following

Name

Proof of Identity

  • Government-issued ID
  • Passport

Address

Must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required.

Proof of Local Address

  • Government-issued ID showing the local address
  • Utility bill
  • Tax notice
  • Rent receipt
  • Title deed

Intended Purpose (for example, personal, healthcare business, marketing business)

No documentation required

Information Required

Name

Documentation Required

Proof of Identity

Acceptable Documentation One of the following
  • Government-issued ID
  • Passport
Information Required

Address

Must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required.

Documentation Required

Proof of Local Address

Acceptable Documentation One of the following
  • Government-issued ID showing the local address
  • Utility bill
  • Tax notice
  • Rent receipt
  • Title deed
Information Required

Intended Purpose (for example, personal, healthcare business, marketing business)

Documentation Required

No documentation required

Acceptable Documentation One of the following

Requirements for Businesses

Information RequiredDocumentation RequiredAcceptable Documentation One of the following

Business Name

Proof of Identity

  • Business registration

Business Address

Must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required.

Proof of Local Address

  • Business registration showing the local address
  • Utility bill
  • Tax notice
  • Rent receipt
  • Title deed

Business Industry and Purpose (for example, healthcare, financial services)

No documentation required

Information Required

Business Name

Documentation Required

Proof of Identity

Acceptable Documentation One of the following
  • Business registration
Information Required

Business Address

Must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required.

Documentation Required

Proof of Local Address

Acceptable Documentation One of the following
  • Business registration showing the local address
  • Utility bill
  • Tax notice
  • Rent receipt
  • Title deed
Information Required

Business Industry and Purpose (for example, healthcare, financial services)

Documentation Required

No documentation required

Acceptable Documentation One of the following

Venezuela: Toll-Free Numbers

Requirements for Individuals

Information RequiredDocumentation RequiredAcceptable Documentation One of the following

Name

No documentation required

Address

May be anywhere in the world

No documentation required

Alternative Phone Number (for non-Venezuelan users)

No documentation required

Intended Purpose (for example, personal, healthcare business, marketing business)

No documentation required

Letter of Authorization (LOA)

Executed Letter of Authorization

  • Executed Letter of Authorization*

*If an executed Letter of Authorization (LOA) is required for documentation, please copy the template located here, fill it out, and then upload it to the Console.

Information Required

Name

Documentation Required

No documentation required

Acceptable Documentation One of the following
Information Required

Address

May be anywhere in the world

Documentation Required

No documentation required

Acceptable Documentation One of the following
Information Required

Alternative Phone Number (for non-Venezuelan users)

Documentation Required

No documentation required

Acceptable Documentation One of the following
Information Required

Intended Purpose (for example, personal, healthcare business, marketing business)

Documentation Required

No documentation required

Acceptable Documentation One of the following
Information Required

Letter of Authorization (LOA)

Documentation Required

Executed Letter of Authorization

Acceptable Documentation One of the following
  • Executed Letter of Authorization*

*If an executed Letter of Authorization (LOA) is required for documentation, please copy the template located here, fill it out, and then upload it to the Console.

Requirements for Businesses

Information RequiredDocumentation RequiredAcceptable Documentation One of the following

Business Name

No documentation required

Business Address

May be anywhere in the world

No documentation required

Alternative Phone Number (for non-Venezuelan users)

No documentation required

Business Industry and Purpose (for example, healthcare, financial services)

No documentation required

Letter of Authorization (LOA)

Executed Letter of Authorization

  • Executed Letter of Authorization*

*If an executed Letter of Authorization (LOA) is required for documentation, please copy the template located here, fill it out, and then upload it to the Console.

Information Required

Business Name

Documentation Required

No documentation required

Acceptable Documentation One of the following
Information Required

Business Address

May be anywhere in the world

Documentation Required

No documentation required

Acceptable Documentation One of the following
Information Required

Alternative Phone Number (for non-Venezuelan users)

Documentation Required

No documentation required

Acceptable Documentation One of the following
Information Required

Business Industry and Purpose (for example, healthcare, financial services)

Documentation Required

No documentation required

Acceptable Documentation One of the following
Information Required

Letter of Authorization (LOA)

Documentation Required

Executed Letter of Authorization

Acceptable Documentation One of the following
  • Executed Letter of Authorization*

*If an executed Letter of Authorization (LOA) is required for documentation, please copy the template located here, fill it out, and then upload it to the Console.

For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Twilio's platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Twilio and its customers, and do not constitute legal advice. By posting these guidelines, Twilio makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.