By
We are excited to announce that Twilio Verify WhatsApp is now in General Availability (GA)!
What does the General Availability of Verify WhatsApp mean for me?
In early 2022, we announced Twilio Verify Whatsapp in Public Beta. Now, the announcement of Verify WhatsApp as Generally Available means that the Verify WhatsApp channel is backed by an increased reliability and service level quality of 99.95% with our Service Level Agreement (SLA). Twilio’s SLA means that in the rare event you encounter a problem, you can raise a support ticket backed by the service agreement.
Secure Communication with WhatsApp and Verify API
Verify simplifies the user verification process because it’s future-proof. You can quickly implement user possession factors using a variety of channels - WhatsApp, SMS, Email, Voice, Push, Silent Device Approval, TOTP, and Silent Network Authentication, all through a single integrated API.
If you’re familiar with the Verify API and sending SMS One-time Passcodes, adding WhatsApp as a channel for your consumers is a simple one-word change in the API request. The additional layer of security offered by WhatsApp means you can send one-time passcodes over a secure connection keeping your end-users safe. Like the Verify SMS channel, pre-approved One-time Passcode template messages are sent through shared WhatsApp-enabled phone numbers maintained by Verify. The generated One-time Passcode is the same on either channel, enabling users to use the code they receive from either WhatsApp or SMS if both were requested.
Why Verify WhatsApp?
There are several unique benefits to choosing the WhatsApp channel with the Twilio Verify API.
Send OTPs, even if you’re in an industry prohibited by WhatsApp
- Businesses operating in industries such as dating, crypto, digital subscription, or gambling are prohibited from sending messages directly by WhatsApp’s broad commerce policy. However, Twilio Verify can still send OTP messages on your behalf. Reach your customer with mission-critical verification codes wherever they are.
Start sending OTPs today from a trusted sender!
- With Verify WhatsApp, you can avoid the wait and uncertainty in getting approval for your own WhatsApp Official Business Account ("green checkmark") and message templates.
Easily scale with Verify + WhatsApp
- As a WhatsApp Solution Provider, Twilio Verify WhatsApp can send messages at the top-volume tier, eliminating the risk of throttling mission-critical verification messages.
Give it a try!
Explore our documentation, and head to the Twilio Console to start building with Twilio Verify WhatsApp for yourself!
We can’t wait to see what you build!