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Chart showing the 2025 Magic Quadrant for CPaaS with Twilio and Infobip in the Leaders quadrant.

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Woman sitting in a wooden chair using a smartphone with plants in the background.

2025 State of Customer Engagement Report

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Chart showing the 2025 Magic Quadrant for CPaaS with Twilio and Infobip in the Leaders quadrant.
Chart showing the 2025 Magic Quadrant for CPaaS with Twilio and Infobip in the Leaders quadrant.

2025 Gartner® Magic Quadrant™ for CPaaS

Twilio was once again named a Leader and positioned highest for our Ability to Execute.

Read now
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Woman sitting in a wooden chair using a smartphone with plants in the background.
Woman sitting in a wooden chair using a smartphone with plants in the background.

2025 State of Customer Engagement Report

Explore the five trends redefining how brands connect with customers in 2025.

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Blog / Authors / Jesse Sumrak
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Jesse Sumrak

Sr. Content Marketing Manager

Hi. My name is Jesse Sumrak. I’m a Sr. Content Marketing Manager by day and a post-apocalyptic peak bagger by night (and early-early morning). Writing is my jam and content is my peanut butter. And I make a mean PB&J.


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