Jesse Sumrak

Hi. My name is Jesse Sumrak. I’m a Sr. Content Marketing Manager by day and a post-apocalyptic peak bagger by night (and early-early morning). Writing is my jam and content is my peanut butter. And I make a mean PB&J.

How to Get Started With WebRTC: Intro to Browser APIs

Jesse Sumrak
Your customers don't want an AI friend. They want an answer.

Jesse Sumrak
86% of brands think their AI works. Only 51% of customers agree.

Jesse Sumrak
The #1 AI behavior hurting your customers’ experiences

Jesse Sumrak
What is AI agent orchestration? How it works in 2026

Jesse Sumrak Luke Morgan
How to handle real-time interruptions in your AI voice agent

Jesse Sumrak
Collected, stored, and useless: The lifecycle of most customer data

Jesse Sumrak
How to design an AI-to-human handoff that preserves context

Jesse Sumrak
More data won't make your AI smarter (here's what will)

Jesse Sumrak

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