[Webinar] Elevating customer engagement with WhatsApp

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Discover how to deliver secure account verifications and vital operational updates directly into a persistent, highly trusted WhatsApp thread.

Today, the average person is overwhelmed by as many as 63.5 notifications per day, causing them to mute non-essential, single-function apps. If you rely on the "old way"—forcing customers to navigate clunky third-party portals, download single-use apps, or engage with unbranded strings of digits—your critical operational alerts and one-time passcodes are getting ignored, leading to missed deliveries and incomplete transactions.

Watch now to discover how to:

• Transition to a verified, two-way conversational model that inherently builds immediate consumer trust and fosters unmatched operational efficiency.
• Deliver critical alerts that are instantly seen by utilising WhatsApp to reliably bypass traditional telco delivery issues.
• Secure your authentication flows with end-to-end encryption while protecting your business from expensive SMS toll fraud attacks.

Speakers

• Chris Pozzi, Business Partner Manager, Twilio
• Sahil Jhamb, Enterprise EMEA GTM (AI + Agents), WhatsApp
• Antonio Melé, Founder and CTO, Orbio AI
• Alex Florensa, Founding Engineer, Orbio AI

Key Takeaways

• Real-world ROI at massive scale with Orbio AI: Hear directly from Antonio Melé (Founder & CTO) and Alex Florensa (Founding Engineer) how Orbio's AI HR agents use WhatsApp Utility messaging to screen candidates, schedule interviews, send reminders and run onboarding and engagement conversations for enterprise clients such as AT&T, Adecco, Poke House, The Stepping Stones Group (SSG) and Elite365, giving you a blueprint for high-deliverability operational messaging in your own organisation.
• Drive faster customer action and operational efficiency: Empower your users to instantly resolve missed deliveries or update billing information within a single chat. See how interactive buttons and logic flows can significantly reduce your team's manual workload.
• Drastically reduce fraud risk while improving global reach: Protect your bottom line from expensive SMS toll fraud attacks by shifting to app-based, end-to-end encrypted messaging. Ensure that secure logins and One-Time Passcodes (OTPs) reach users reliably over both WiFi and cellular networks.
• Eliminate technical bottlenecks and launch scalable workflows: Rapidly deploy robust customer communications without heavy engineering lift. Discover how to bypass complex code and leverage visual, drag-and-drop tools for automated compliance and seamless onboarding.