New Twilio Interconnect Location - São Paulo

Twilio is committed to expanding our global coverage of private network connectivity locations, providing our customers with better call quality options around the world. Twilio Interconnect provides our customers with better call quality options around the globe.

Today, we are excited to announce the expansion of our Interconnect exchanges to South America with the addition of a new location in São Paulo, Brazil.

The new location in Brazil expands Twilio’s Interconnect coverage to South America, allowing businesses there to select the location and connectivity option that best suits their needs. 

What is Twilio Interconnect?

Twilio Interconnect represents a powerful, private link to the Twilio cloud, functioning like a dedicated express lane in the vast digital highway. This specialized connection ensures a smooth, uninterrupted flow of data and communications between your systems and Twilio's extensive range of services. This connection is established through physical infrastructure strategically located around the world, offering improved security and reduced latency.

We offer three flavors of connectivity:

1. Cross Connect - a physical connection via a fiber cable between your networking equipment and Twilio’s cloud in one of Twilio’s global data center locations.

2. Third Party Exchange - a virtual connection that allows participants to exchange traffic without touching the public Internet.

3. Virtual Private Network (VPN) - a virtual point-to-point connection to Twilio with IPSec tunnels that provide the functionality, security, and management policies of a private network.

Twilio Interconnect Benefits

While connecting to Twilio’s Cloud over the public internet is the choice for many customers, the public internet operates differently in every market, and is a “best-effort” network. Twilio Interconnect was built for customers who need predictable and secure network performance. 

Interconnect gives our customers the network reliability they expect while also giving them the scalability of the cloud. You can better manage sensitive data, mission-critical workloads, and security policies by using a private connection, while delivering the quality of service your customers expect through a directly managed network.

If voice quality and/or security is mission-critical to your business, talk to your Twilio Sales team to see if Interconnect is an option worth exploring.

How to get started

If you’d like to learn more about Interconnect:

Tell us how you’d like to connect, or…

Reach out for help with solution design, or…

Read about different connection options in our documentation.

We can’t wait to see what you build!