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Customer Engagement Platform
One flexible platform that combines data, AI, and the communication channels your customers love.
Communications
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Messaging
SMS
WhatsApp
Conversations API
RCS
Voice
SIP Trunking
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SMTP Service
Marketing Campaigns
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Short Codes
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Flex

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See Twilio’s latest innovations, integrations, builder tools and support plans

Verification and identity
Fraud prevention
Alerts and notifications
Appointment reminders
Lead alerts
Mass texting
Marketing and promotions
SMS marketing
Cross-sell and upsell
Optimize ad spend
Support and sales
IVR
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Customer data management

Developers
Data Engineering
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Product
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Financial services
Healthcare
Retail
Nonprofit
Hospitality
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See all solutions

Why Twilio
We help you build amazing experiences with contextual data, the right communication channels, and AI to scale personalization and increase efficiency.
Customer stories

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Artificial intelligence
Infrastructure

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Chart showing the 2025 Magic Quadrant for CPaaS with Twilio and Infobip in the Leaders quadrant.

Chart showing the 2025 Magic Quadrant for CPaaS with Twilio and Infobip in the Leaders quadrant.

2025 Gartner® Magic Quadrant™ for CPaaS

Twilio was once again named a Leader and positioned highest for our Ability to Execute.

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2025 State of Customer Engagement Report

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Blog / Voice API

Templates for Launching Your Twilio Functions Faster

Donnie Wang
New Phone Numbers in the Middle East: Armenia, Turkey, UAE, and more!

Andrea Palisca
Phone Numbers in Europe: Moldova, Greece, Italy, and more!

Andrea Palisca
Phone Numbers in Central and South America: Argentina, Costa Rica, Chile, and more!

Andrea Palisca
Answering Machine Detection support in 6 European countries including Germany, UK, France

Kris Gutta
New Asian Phone Numbers: Vietnam, Kazakhstan, Tajikistan, Kuwait, Mauritius

Andrea Palisca
Introducing 30 additional languages with Speech Recognition

Kris Gutta
SIP Interface adds support for international regions

Donnie Wang
Introducing Call Recording Encryption

Vineet Agarwal

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