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Twilio Named a Leader in IDC MarketScape: Worldwide Customer Data Platforms Focused on B2C Users 2024-2025 Vendor AssessmentTwilio -
IVR analytics: what to track and whyTwilio -
Meeting customers where they are: The key to effective supportLyssa Test -
Live Translation with Twilio and OpenAI’s Realtime APIJeff Eiden -
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Transform CX with customer-centric AI strategiesVanessa Thompson -
IDC names Twilio Flex as a leader in the CCaaS industryTwilio -
Bring Twilio Studio and Programmable Voice into your Genesys Cloud AccountCourtney Harland -
Twilio Flex Announces Public Beta of Compatibility with Microsoft Azure Virtual DesktopHitesh Manwar -
Transform your customer and employee experience with Agent Copilot and Unified ProfilesPhilip Borden Rakesh Bhatia