Product changelog and announcements

The Country Code Geomatch feature within Messaging Services now supports RCS in a public beta. If you have distinct RCS senders approved per country, you can add each of them to the sender pool of a single Messaging Service. When you send from that Messaging Service, Twilio will select the RCS sender that matches the country of your recipient’s phone number.

Previously, each Messaging Service supported only one RCS sender, which meant customers sending to recipients in multiple countries had to maintain separate Messaging Services and build their own routing logic. RCS Geomatch removes that requirement.

For more information, see the Messaging Services’ docs.

Twilio Programmable Messaging now supports adding AT&T test numbers to your RCS sender.

You can now prototype and test your RCS sender on all major US carriers.

Once you’re ready to use RCS for production traffic, submit your RCS compliance information and our operations team will guide you through the carrier approval process

Go to Console to get started now.

For more information, see our docs.

Twilio Programmable Messaging now supports RCS messaging to Canadian phone numbers.

You can now request RCS Sender approval on available Canadian carriers.

To start sending branded RCS messages using Twilio Programmable Messaging, go to the Twilio Console to create, test and submit an RCS Sender.

Note that while all brands can submit RCS Senders for carrier approval, Twilio cannot provide an SLA or guarantee Sender approval by carriers.

For more information, see our RCS documentation.

The Senders API - WhatsApp, is now generally available, providing customers with an automated and scalable way to register, verify, and manage WhatsApp senders (phone numbers) directly through Twilio’s API.

This release allows both Direct Customers and Independent Software Vendors (ISVs) under the Tech Provider Program to automate sender onboarding. With the Senders API, customers can programmatically create, update, verify, fetch, and delete WhatsApp senders — enabling faster setup, improved accuracy, and reduced operational overhead.

The Senders API is especially beneficial for ISVs managing large portfolios of client accounts, helping streamline registration and configuration across subaccounts while maintaining compliance and consistency.

By eliminating manual workflows, customers can scale WhatsApp adoption more efficiently and accelerate time to market. To learn more about the Senders API - WhatsApp and how to integrate it, see our documentation here.

WhatsApp typing indicators are now supported on Twilio. Create typing indicators to signal to WhatsApp users that a response is being prepared. This improves user experience by reducing perceived wait times. Use typing indicators for responses that might take longer than a few seconds to generate.

To learn more about typing indicators on WhatsApp and how to send them, see our docs here.