Product changelog and announcements

With this release, Studio Gather Input On Call widget now supports additional speech recognition features so you can fine-tune your Studio Flows for Voice. The new attributes allow you to adjust the Speech Timeout, specify a Speech Model, and control the Profanity Filter setting. All this functionality is powered by the underlying Gather verb from our Programmable Voice product.

In addition to the Gather improvements, the Record Voicemail widget now provides controls for the Trim Silence and Play Beep settings and even provides access to the Recording Status Callback URL so your application can be notified when a new recording is complete.

Finally, the Say/Play widget supports sending Digits on a call when the Play option is selected, allowing you to programmatically play DTMF tones to navigate an external IVR.

To learn more, visit the documentation on the Gather widget, Recording widget, and Say/Play widget, or just try it out now in Studio.

Getting help while editing a Studio Flow just got easier with the release of the embedded help system. Now you can open help pages and search the docs without leaving the editing canvas.

Click any of the help icons throughout the canvas to load the Studio docs in the help window. The help window can be moved anywhere on the canvas that you find convenient or minimized to stay out of your way while you work.

Open a Flow and click the help icon to try it out in Studio.

Build multi-language flows faster and without duplicating widgets by using Liquid template variables in the Language and Voice fields of Say/Play and Gather widgets.

The Make Outgoing Call widget has been updated to include full support for Answering Machine Detection and advanced call recording options. Simply re-add the widget to an existing Flow to pick up the new features.

To learn more, visit the documentation on the Make Outgoing Call widget, or try it out in Studio.

The TwiML Redirect Studio widget allows you to redirect control of a voice or messaging execution away from Studio to execute custom TWiML and then return back to the flow. This allows you to extend Studio further with your own custom code.

To learn more, visit the documentation on the TwiML redirect widget, or try it out in Studio.

The new Call Recording Studio widget allows you to toggle the recording of voice calls handled by Studio. The widget exposes all of the functionality of Programmable Voice's call recording, including recording channel management, status callbacks, and trim control via our drag-and-drop interface.

To learn more, visit the documentation on the Call Recording widget, or try it out in Studio.