November 22, 2023 – São Paulo, Brazil

Twilio announces first edition of SIGNAL São Paulo


  • The event will be the Brazilian version of the company's annual conference, focusing on Brazil and LATAM, and will feature the presence of Kathryn Murphy, SVP Product at Twilio, addressing the company's news including CustomerAI and the latest product innovations utilizing artificial intelligence

  • Special panel with Caito Maia, founder of Chilli Beans, will talk about business and innovation

  • Customer panels will have DASA, XP Investimentos and QuintAndar speaking

Twilio, a customer engagement platform that drives personalized, real-time experiences for today's leading brands, announces the first edition of SIGNAL São Paulo, the LATAM version of the company's annual conference. The focus of the event is to share the news in terms of products and solutions launched throughout the year with the public in Brazil and LATAM.

The event will feature an opening keynote with the theme “Revealing the customer of the future in the new era of AI and data”. The session will cover the latest news from Twilio, including CustomerAI which was announced earlier this year.  Business leaders that attend will learn more about how the latest technologies in customer engagement including artificial intelligence and LLMs will impact  their companies and leave with concrete takeaways on how they can future proof their businesses. 

“All businesses can benefit from the latest developments in predictive and generative AI to improve their end to end customer engagement. However, software using AI is only as good as the data that it’s built on,” says Kathryn Murphy, SVP of Product at Twilio. “Having the right data is key to building the best experiences for your customers. I look forward to diving into this and the future of CustomerAI at our first SIGNAL LATAM.” 

Additionally, the event will feature Caito Maia, founder of Chilli Beans, telling his story of overcoming hardships and success. Besides that, there will be sessions from businesses such as DASA, XP Investimentos, QuintoAndar, Itaú, AME (a NGO) and more.  

The event will be held at Hotel Unique - Av. Brigadeiro Luís Antônio, 4700 - Jardim Paulista, São Paulo – SP, on November 28, 2023.

To request to attend visit: https://signal.twilio.com/saopaulo2023. Note: approval to attend is subject to availability. 


About Twilio

Twilio (NYSE: TWLO) is the infrastructure for customer engagement in the AI era. By combining global communications, memory, and AI orchestration with identity, governance, and observability, Twilio enables businesses to deliver continuous, contextual, personal, and secure conversations across every channel and participant—human or AI.

Across 180+ countries, hundreds of thousands of the most innovative companies—from the Fortune 500 to startups—and millions of developers, rely on Twilio’s global platform across messaging, voice, email, and beyond, to power trusted customer experiences that drive real results. For more information about Twilio visit www.twilio.com


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