Meet our team of experts

Chief Executive Officer

Khozema Shipchandler is the Chief Executive Officer of Twilio. Khozema brings over 25 years of experience, most recently serving as the President of Twilio Communications, where he was responsible for driving efficiency and innovation across the Twilio Communications business to deliver streamlined experiences that delight hundreds of thousands of businesses across the globe. He has also held the position of Twilio's Chief Operating Officer and Twilio's Chief Financial Officer. Before Twilio, he served in a variety of operating and financial roles at GE, across Industrial Internet, Corporate Audit and Aviation, in the U.S., Middle East and Singapore. 

Khozema holds a bachelor’s degree from Indiana University, Bloomington. He also serves on the board of Ethos.

Chief Financial Officer 

Aidan Viggiano is the Chief Financial Officer of Twilio, where she oversees finance, information technology, and security. Aidan brings over 20 years of experience, most recently serving as Twilio's Senior Vice President of Finance before being named Chief Financial Officer. Prior to joining Twilio, Aidan held a variety of finance roles at General Electric. 

Aidan holds a bachelor’s degree from the Wharton School of the University of Pennsylvania.

Chief Administrative Officer

Christy Lake is the Chief Administrative Officer of Twilio, where she leads the company’s global People and Legal teams. She is responsible for driving the talent development and acquisition strategy and overseeing all global legal matters, including corporate governance, and government affairs. Christy brings over 25 years of experience, including as Senior Vice President and Chief People Officer at Box.  Prior to Box, she held human resources leadership positions at Medallia, HP Software and The Home Depot. 

Christy holds a bachelor’s degree from the University of Connecticut.

Chief Operating Officer

Thomas Wyatt is the Chief Operating Officer of Twilio, where he is responsible for go-to-market and operations, including sales, services and support, partnerships, customer operations, and carrier relations. Thomas joined Twilio as President of the Segment business and later served as Chief Revenue Officer. Before joining Twilio, Thomas served as Chief Product & Strategy Officer at People.ai and as Chief Marketing & Strategy Officer at AppDynamics. Before that, Thomas spent over a decade at Cisco as a VP/GM for businesses spanning data and analytics, cloud infrastructure, communications, and video.

Thomas holds a bachelor’s degree from Syracuse University.

Chief Product & Technology Officer

Inbal Shani is the Chief Product & Technology Officer of Twilio, where she leads the R&D organization, encompassing product, engineering, technology strategy, and R&D operations. Her mandate is platform-wide innovation that translates directly into customer impact, from developer experience to overseeing the systems powering some of the world's largest communications infrastructure. Inbal brings over 25 years of experience, beginning her career as an applied scientist studying early genetic algorithms and machine learning in the aerospace industry before holding leadership roles that oversaw R&D, marketing, and strategy at GitHub, Amazon/AWS, and Microsoft.

Inbal holds a master’s degree in Mechanical Engineering from Tel Aviv University and a bachelor’s degree from the Israel Institute of Technology (Technion). She also serves on the board of DailyPay. 

Chief Marketing Officer

Chris Koehler is the Chief Marketing Officer of Twilio, where he leads the company's global marketing strategy with a focus on rejecting conventional B2B playbooks to craft creative, human-centric campaigns that resonate with real people. Chris drives the brand's mission to showcase how Twilio enhances customer experiences while scaling a world-class, inclusive marketing organization dedicated to mentoring future leaders. Previously, Chris was the CMO of Box. Chris brings over 25 years of experience leading Marketing, Customer Success, Solution Consulting, Demand Generation and Enablement teams at Adobe Systems, E*TRADE Financial, SunTrust Bank, and Claritas.  

Chris holds a bachelor’s degree from George Mason University and an M.B.A from Georgia State University. He also serves on the board of CareerVillage.org.

Chief Executive Officer, Twilio

Khozema Shipchandler is the Chief Executive Officer of Twilio. Khozema brings over 25 years of experience, most recently serving as the President of Twilio Communications, where he was responsible for driving efficiency and innovation across the Twilio Communications business to deliver streamlined experiences that delight hundreds of thousands of businesses across the globe. He has also held the position of Twilio's Chief Operating Officer and Twilio's Chief Financial Officer. Before Twilio, he served in a variety of operating and financial roles at GE, across Industrial Internet, Corporate Audit and Aviation, in the U.S., Middle East and Singapore. 

Khozema holds a bachelor’s degree from Indiana University, Bloomington. He also serves on the board of Ethos.

Chair of the Board, Twilio & Operating Partner, Bessemer Venture Partners

Jeff Epstein is an Operating Partner at Bessemer Venture Partners and a Lecturer at Stanford University. He specializes in B2B Software, Marketplaces and Vertical AI. Jeff previously served as Executive Vice President and Chief Financial Officer of Oracle.

Prior to Oracle, Jeff served as Chief Financial Officer of several public and private companies, including DoubleClick (sold to Google), King World Productions (sold to CBS) and Nielsen’s Media Measurement and Information Group. Earlier in his career, he was an investment banker at The First Boston Corporation.

Jeff holds a bachelor’s degree from Yale College, where he graduated summa cum laude, Phi Beta Kappa, and an M.B.A from the Stanford University Graduate School of Business, where he was an Arjay Miller Scholar. He also serves on the boards of Autodesk, AvePoint, and Zoom.

Executive Vice President, Engineer, Microsoft

Charlie Bell is Executive Vice President, Engineer at Microsoft, where he previously served as Executive Vice President, Security, Compliance, Identity and Management. He brings over four decades of experience in the technology industry, from developing space shuttle software to leading the creation of Amazon Web Services' decentralized engineering system and Microsoft's security organization.

Prior to Microsoft, Charlie spent nearly 25 years at Amazon, where he helped build AWS before leading Amazon Web Services Security. Earlier in his career, he held leadership roles at Oracle and Boeing.  

Charlie holds a bachelor’s degree from California State University, Fullerton. He also serves on the board of Tenable.

Former CEO and Board Chair, Numenta

Donna Dubinsky is the former CEO of Numenta and a serial entrepreneur best known for her work as CEO of Palm Computing and then Handspring, pioneers of the first successful handheld computers and smartphones. Donna co-founded Numenta in 2005 with a mission to understand how the brain works and apply those learnings to machine intelligence.

Donna holds a bachelor’s degree from Yale University and an M.B.A. from Harvard Business School.

Venture Partner, New Enterprise Associates

Jeff Immelt is a Venture Partner at New Enterprise Associates. He joined NEA in 2018 and works on both the technology and healthcare investing teams. Jeff previously served as Chairman and CEO of GE for 16 years. At GE, he revamped the company’s strategy, global footprint, workforce and culture, transforming it into a simpler, stronger, and more focused digital industrial company. Prior to being appointed Chief Executive Officer in 2000, Jeff held several global leadership roles at GE in the Plastics, Appliances, and Healthcare businesses. He has been named one of the “World’s Best CEOs” three times by Barron’s, and while he was CEO, GE was named “America’s Most Admired Company” by Fortune magazine and one of “The World’s Most Respected Companies” in polls by Barron’s and the Financial Times. He has received numerous honorary degrees and awards for business leadership.

Jeff holds a bachelor’s degree from Dartmouth College and an M.B.A. from Harvard University. He also serves on the board of Bloom Energy.

Former Governor of Massachusetts

Deval is a Senior Partner at the Vistria Group, an investment firm that invests for both financial return and positive social impact. He was Massachusetts’ first African American governor. During his two terms as Governor, Deval expanded access to affordable healthcare, advanced clean energy and biotechnology initiatives, and helped lead the state through a recession. Prior to becoming governor, he clerked for a federal appellate judge and then launched a career as an attorney and business executive, becoming a partner at two Boston law firms and a senior executive at Texaco and Coca-Cola. In 1994, President Clinton appointed Deval to the nation’s top civil rights post, Assistant Attorney General for Civil Rights.

He also served as a Managing Director of Bain Capital LLC, where he focused on investments that deliver both a competitive financial return and significant positive social impact. 

Deval holds a bachelor's degree from Harvard College and a law degree from Harvard Law School. He also serves on the board of Toast.

Former Co-President of Workday

Doug Robinson is the former Co-President of Workday. Doug brings over 30 years of experience in building and operating large-scale enterprise revenue organizations through sustained growth. He spent 15 years at Workday, most recently serving as Co-President, where he was responsible for overseeing GTM efforts across the globe and all industries and driving continued revenue growth in new and emerging markets. Before becoming Co-President, Doug served as executive vice president, responsible for global sales and solution consulting, among other prior roles. Before Workday, Doug held leadership roles at PeopleSoft and Oracle. 

Doug holds a bachelor’s degree from Ohio University.

Former General Counsel, LinkedIn

Erika Rottenberg is the former General Counsel of LinkedIn. Erika brings more than 20 years of experience in the boardroom, and expertise in privacy, security, intellectual property, policy, regulatory, M&A and corporate governance. She also brings extensive experience as a global operational technology executive at leading, fast-growing, disruptive technology companies with global scale.

After her time at LinkedIn, Erika served as General Counsel of the Chan Zuckerberg Initiative. She also previously served as Senior Vice President, General Counsel and Secretary at SumTotal Systems, a talent management enterprise software company, and she held several roles at Creative Labs, including Vice President, Strategic Development and General Counsel. Erika began her legal career at Cooley LLP, where she practiced corporate and employment law.

Erika holds a bachelor’s degree from the State University of New York at Geneseo and a law degree from the University of California, Berkeley, Boalt Hall School of Law. 

Partner, Sachem Head Capital Management LP

Andy Stafman is a partner at Sachem Head Capital Management, a value-oriented investment management firm. He joined Sachem Head after serving as an Associate at Silver Lake Partners, a global private equity firm focused on technology-enabled investments. Andy has extensive knowledge of corporate strategy in finance and corporate governance matters as a result of his investment and private equity background.

Andy holds a bachelor’s degree from The Wharton School at the University of Pennsylvania, where he graduated summa cum laude.

Former President, Asia Pacific, Japan and China, Cisco

Miyuki Suzuki brings more than four decades of technology leadership and board member experience in B2B and B2C companies across industries, including telecommunications, hosting and managed services, networking and collaboration, and cybersecurity. Her leadership expertise extends across global markets, particularly in the Asia Pacific region.

Miyuki previously served as President of Cisco Asia Pacific, Japan and China. Prior to Cisco, Miyuki led a variety of organizations including serving as President of KVH Co. Ltd., a Japanese telecommunications and IT services company, and the CEO of LexisNexis for Asia Pacific. She also served as Jetstar Japan's inaugural CEO, building the airline into one of the largest and fastest growing in the country. Previous roles also include working as the Executive Vice President of Consumer Business at Japan Telecom, and as the Managing Director for Reuters Southeast Asia. 

Miyuki holds an honors degree in history from Oxford University. She also serves on the boards of Sandisk and MUFG.