Webinar
IDC + Twilio: Secure, Seamless, and Citizen-Centered Public Sector Services
Learn how public service organizations are modernizing communication to reduce fraud, streamline experiences, and earn citizen trust.
Public sector organizations are facing a double challenge: meet rising citizen expectations while protecting against growing digital threats. It’s a tough balance—but forward-thinking agencies are already showing what’s possible.
In this exclusive IDC-hosted webinar, analysts and Twilio experts share how government and public service organizations are using communication technology to:
- Reduce fraud and ensure message authenticity
- Improve accessibility and usability across digital services
- Build long-term trust with secure, citizen-friendly tools
You’ll also get insights from the latest IDC research and learn practical strategies for delivering digital services that are both safe and seamless.
“Security and usability must go hand in hand—especially when trust is on the line.”
Featured Speakers
- Ruthbea Yesner, Vice President, Government Insights, Education and Smart Cities, IDC
- Chris Pullam, Senior Content Strategist, CIO Marketing Services
- Donnie McCleskey, Director, Sales, Social Impact, Twilio
