Podcasts

The Intersection of AI, Trust, and Consumer Experience in Financial Services

In this episode, Tarun Dadoo, VP of Products & Delivery at Discover Financial Services, discusses the delicate balance between privacy and personalized consumer experiences, the implementation of composable CDPs, and the complex interplay between good data and consumer trust.

Building Flexible Data Architectures for Enhanced Customer Engagement with Kevin Niparko, VP of Product for Twilio Segment CDP

In this episode of Twilio's Builders Wanted podcast, Kevin Niparko, VP of Product for Twilio Segment CDP, discusses future proofing organizations to take advantage of AI breakthroughs, accelerating time to value, and solving problems through data strategy alignment.

Airtable’s Ilan Frank: Building a Great Customer Experience with PLG

In this episode of Twilio's Builders Wanted podcast, Ilan Frank, Head of Platform at Airtable, discusses the PLG gap, how Airtable is helping customers leverage AI, and driving alignment through culture and communication.

Inspiring Product Discovery and Brand Engagement with Ali Miller, Vice President of Product Management, Ads at Instacart

In this episode of Twilio's Builders Wanted podcast, Ali Miller, Vice President of Product Management, Ads at Instacart discusses the power of human interaction, winning the digital shelf, and creating a recipe for trust.

Good Data, Better Marketing - Collecting the Right Data to Serve your Audience and your Advertisers

In this episode, Eric Mies, Director of Product, Video Experience, Ads & Ad Operations at Crunchyroll, talks about the rise in data privacy protection and building contextual ads based on customer’s behaviors.

Good Data, Better Marketing - Improving Customer Engagement

In this episode, Pepe Valiente, Senior Management Consultant at IBM Garage, talks about the risks of digital transformations and the importance of personalization, simplicity, and privacy for the customer experience.