Unlock Cost Savings and Better Public Service with AI

As government funding tightens, innovation becomes a necessity—not a choice. Public sector cuts in the U.S.—including reductions in staffing, program funding, and service delivery—are straining agencies’ ability to meet citizen needs. These constraints often result in longer wait times, reduced service quality, and a growing trust deficit between citizens and government institutions. 

To mitigate these impacts, public sector organizations have a greater need to accelerate their digital adoption and AI implementation as strategic tools to do more with less. Intelligent automation, AI-driven service delivery, and modern digital infrastructure without compromising on the human touch is necessary to sustain essential services even with resource constraints. In a climate of shrinking budgets and rising expectations, technological innovation isn’t just about efficiency—it’s about preserving the integrity of the citizen experience and restoring public trust.

This webinar will deep dive into how public sector organizations can do more with less budgets, reduce operational burden on the reduced staff, and still deliver the quality citizen experience using Twilio’s Messaging and Voice solutions. 

Featured Speakers

• Clarence Crosby Jr., Enterprise Unified Communications Infrastructure Program Manager II, Fairfax County Government
• Khurum Shafi, Sr. Manager, Solutions Engineering, Twilio
• Savi Chakraborty, Sr. Product Marketing Manager, Twilio
• Donnie McCleskey, Director, Sales, Social Impact, Twilio