Global telco regulations and compliance is complex and can seem overwhelming.
We’ve compiled regulatory and compliance information to help ensure you’re communicating effectively and compliantly around the world.
SMS works differently in every country and region. Learn about country-specific considerations for sending messages.
To use phone numbers in many countries, both Twilio and our customers must adhere to local country regulations. Read about compliance considerations.
For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Twilio's platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Twilio and its customers, and do not constitute legal advice. By posting these guidelines, Twilio makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.