Cuba (CU)

Locale name

Cuba

ISO code
The International Organization for Standardization two character representation for the given locale.

CU

Region

North America

Mobile country code
A three digit code associated with the given locale and used in conjunction with a Mobile Network Code to uniquely identify mobile networks.

368

Dialing code
The dialing prefix used to establish a call or send an SMS from one locale to the given locale.

+53

Two-way SMS supported
Whether Twilio supports two-way SMS in the given locale.

No

Number portability available
Whether number portability is available in the given locale.

No

Twilio concatenated message support
Concatenation refers to the capability of splitting a message that is too long to be sent in one SMS into smaller pieces and then joining the pieces at the receiving end so that the receiver sees the message as one. 

No

Message length
How many characters can be sent given a particular message encoding before the message will be split into concatenated segments.

160 Characters

Twilio MMS support
Multimedia Messaging Service (MMS) provides a standards-based means to send pictures and video to mobile phones.

Converted to SMS with embedded URL

Sending SMS to landline numbers
How Twilio handles an SMS message destined for landline telephone number.

You cannot send SMS to a landline destination number: the Twilio REST API will throw a 400 response with error code 21614, the message will not appear in the logs, and the account will not be charged.

Compliance considerations
Twilio strongly encourages customers to review proposed use cases with qualified legal counsel to make sure that they comply with all applicable laws. This table lists some general best practices.

Notice: Discontinuation of SMS Delivery to Cuba
In compliance with applicable regulations and requirements, and to reinforce our commitment as a trusted partner for our customer communication needs, Twilio will stop supporting SMS message delivery to Cuba effective September 15, 2025.

We strongly encourage customers to discontinue sending SMS traffic to Cuba through Twilio before this date to avoid delivery failures. After September 15, 2025 onward, all SMS messages to Cuba will be blocked by Twilio.

Operator network capability
Whether mobile operators in the given country support the feature.

Required

There is no segregation between International and Domestic Traffic

Not Supported

Twilio supported
Whether Twilio supports the feature for the given country.

Not Supported

Not Supported

Sender ID preserved
In some countries sender IDs for certain sender types are not preserved and are changed for compliance and/or deliverability reasons. In these countries mobile subscribers will see a different ‘from sender ID’ than the one sent by you.

N/A

N/A

Provisioning time
Provisioning is the process of getting the sender ID approved and registered with mobile networks (depending on country requirements). Provisioning time is how long this process takes in the given country.

N/A

N/A

UCS-2 support

N/A

N/A

Use case restrictions

N/A

N/A

Best practices

N/A

N/A

Operator network capability
Whether mobile operators in the given country support the feature.

---

Not Supported

---

Twilio supported
Whether Twilio supports the feature for the given country.

Not Supported

Not Supported

Not Supported

Sender ID preserved
In some countries sender IDs for certain sender types are not preserved and are changed for compliance and/or deliverability reasons. In these countries mobile subscribers will see a different ‘from sender ID’ than the one sent by you.

N/A

N/A

N/A

Provisioning time
Provisioning is the process of getting the sender ID approved and registered with mobile networks (depending on country requirements). Provisioning time is how long this process takes in the given country.

N/A

N/A

N/A

UCS-2 support

N/A

N/A

N/A

Use case restrictions

N/A

N/A

N/A

Best practices

N/A

N/A

N/A