Country Summary

Country nameGermany
ISO codeDE
RegionEurope
Dialing code+49

Guidelines

Portable Numbers
  • Geographic (local) numbers (+491 to +499)
  • Toll-Free Numbers (+49800)
Restrictions
  • Most of International Phone Numbers have VOICE capability only, no SMS.
  • German local numbers are often assigned in ranges. Ranges must be ported together. Partial range portability is not supported.
  • Often conditions of service contracts are limiting porting opportunities. Check with your current provider if there are any timeframe restrictions on porting. It often happens that service contract does not allow immediate porting.
  • Mobile number porting is not supported.
Required Information
Timeframe

Once you submit all required documentation/information, up to 2 weeks, depending on the complexity of the port and time required by the current service provider.

Regulatory Bodies

Bundesnetzagentur (BNetzA)

Other Details

You can also activate new German Toll-Free numbers allocated by the regulator. For activation please follow the guide here.

How To Submit

Email porting@twilio.com with the required documentation/information.

You can find all the requirements needed here.

For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Twilio's platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Twilio and its customers, and do not constitute legal advice. By posting these guidelines, Twilio makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.