Country Summary

Country nameRussia
ISO codeRU
RegionEurope
Mobile country code250
Dialing code+7
Major carriersMTS, Beeline, Tele2, Sotovaja Svjaz MOTIV, MegaFon

Guidelines

Two-way SMS supported No
Number portability availableYes
Twilio concatenated message supportYes
Message length-----
Twilio MMS supportConverted to SMS with embedded URL
Sending SMS to landline numbersYou cannot send SMS to a landline destination number: the Twilio REST API will throw a 400 response with error code 21614, the message will not appear in the logs, and the account will not be charged.
Compliance considerations

Sender ID: 
 Russian carriers are filtering traffic with numeric, short code and unregistered sender IDs. Due to this filtering, sender IDs will be overwritten with all local carriers' generic sender IDs to ensure delivery to these operators. Gambling-related content is not permitted. Any content relating to gambling may be blocked by the operator. Some international and marketing traffic may also be blocked. You can pre-register sender IDs for high-volume traffic; however, the end operators will need to evaluate all requests first.

Twilio strongly encourages customers to review proposed use cases with qualified legal counsel to make sure that they comply with all applicable laws. The following are some general best practices:

  1. Get opt-in consent from each end user before sending any communication to them, particular for marketing or other non-essential communications.
  2. Only communicate during an end user's daytime hours unless it is urgent.
  3. SMS campaigns should support HELP/STOP messages, and similar messages, in the end user's local language.
  4. Do not contact end users on do-not-call or do-not-disturb registries.

Phone Numbers & Sender ID

PreregisteredAlphanumericLong CodeShort Code
Operator network capability --- SupportedNot SupportedNot Supported
Twilio supported --- SupportedSupportedNot Supported
Sender ID preserved --- YesNo ---
Provisioning time1-2 weeks------
UCS-2 support --------
Use case restrictions --Alphanumeric is only supported through pre-registrationNumeric sender IDs will be overwritten to generic alpha sender IDs to ensure delivery--
Best practices ----You may use a global SMS-capable number to reach mobile phones in Russia, however the sender ID will not be preserved.--
Preregistered
Operator network capability ---
Twilio supported ---
Sender ID preserved ---
Provisioning time1-2 weeks
UCS-2 support --
Use case restrictions --
Best practices --
Alphanumeric
Operator network capabilitySupported
Twilio supportedSupported
Sender ID preservedYes
Provisioning time--
UCS-2 support --
Use case restrictions Alphanumeric is only supported through pre-registration
Best practices --
Long Code
Operator network capabilityNot Supported
Twilio supportedSupported
Sender ID preservedNo
Provisioning time--
UCS-2 support --
Use case restrictions Numeric sender IDs will be overwritten to generic alpha sender IDs to ensure delivery
Best practices You may use a global SMS-capable number to reach mobile phones in Russia, however the sender ID will not be preserved.
Short Code
Operator network capabilityNot Supported
Twilio supportedNot Supported
Sender ID preserved ---
Provisioning time--
UCS-2 support --
Use case restrictions --
Best practices --

For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Twilio's platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Twilio and its customers, and do not constitute legal advice. By posting these guidelines, Twilio makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.