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Twilio MessagingX

The next generation of business messaging

Build deeper customer relationships at scale with a messaging platform based on trust, quality, and choice—MessagingX.

Illustration of business connecting to customer through preferred channels
Illustration of person connected through favorite channel

Omnichannel messaging on a
single, scalable platform

MessagingX is a centralized messaging platform to engage customers across their preferred channels. Our enterprise-ready APIs and scalable software are powered by an intelligent network that monitors over 900 million data points daily, enabling unrivaled reliability at any scale.

130+ billion

messages sent and received yearly

180+ countries

within your reach

99.95% +

monthly API uptime

1500+

global carrier partners

APIs

Developer-friendly APIs
for any scale

Illustration of programmable messaging api connecting to customers through preferred channel

Programmable Messaging API

Deliver messages to customers across preferred channels with an API for one-way, transactional messaging.

  • One API for transactional SMS, MMS, and WhatsApp messaging.
  • Build messaging solutions for alerts and notifications, promotions, marketing messages, and more.
Illustration of Conversations api connecting with multiparty  through various channels

Conversations API

Support customers at critical moments on the channels they prefer with scalable, multiparty conversations.

  • A single API for conversational chat, SMS, MMS, WhatsApp, Facebook Messenger, and Google’s Business Messages
  • Build conversational messaging solutions for customer care, conversational commerce, and more.

Platform

A messaging platform with trust,
quality, and choice at its core

Diagram of messagingx pathway to consumers

Access trusted messaging ecosystems

Engage customers with verified messaging over routes that protect consumers from spam and unwanted messages. Our simplified onboarding within Trust Hub, along with our compliance and privacy software, ensures you're set up for secure engagement.

Reach customers every time with quality messaging

Our platform of APIs and software for connectivity, routing algorithms, and message transparency optimizes unparalleled deliverability and throughput using our global network of tier-1 carriers, an industry leading set of data signals, and real-time routing.

Engage customers when and where they prefer

Build solutions for customer care, conversational commerce, and transactional messaging with APIs that integrate with the most popular messaging channels like conversational chat, SMS, MMS, WhatsApp, Facebook Messenger, and Google’s Business Messages—all from one platform.

Channels

Reach customers on their favorite
channels from a single platform

  • SMS

    Reach consumers worldwide for notifications, alerts, verifications, and marketing with SMS.

  • WhatsApp

    Provide customer care, delivery notifications, and promotions on the world’s most popular messaging app.

  • MMS

    Deliver rich marketing messages with multimedia capabilities using MMS.

  • Facebook Messenger

    Connect to billions with rich messaging, live cross-channel support, and ads that click to message.

  • Conversational Chat

    Engage customers seamlessly with an integrated, in-app chat experience.

  • Google's Business Messages

    Reach customers directly from Google Search, Maps, and owned channels.