Today, we are excited to announce that voice calling in Twilio Frontline is available in Public Beta. Your team now has the ability to easily enable and access voice capabilities within your Frontline application on iOS or Android.
As we look to 2022, digital-first sales motions are here to stay. Since its announcement, Twilio Frontline has enabled teams to capitalize on this shift, becoming the mobile-first application of choice for sales and relationship managers to securely use SMS and WhatsApp. But, at a certain point, it pays to pick up the phone and call. This capability is now easier than ever and centralized in one user-friendly application.
Enable Contextualized Personal Relationships
Customers in a variety of verticals (retail, finance, insurance, and healthcare and life sciences) have repeatedly told us they lacked a simple, unified, and fully-contextualized way for their sales and relationship managers to stay in touch with customers. This …