Offload the challenges of messaging compliance with A2P Onboarding Packages

Developers checking GitHub actions on laptop after receiving SMS alert
March 27, 2024
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Offload the challenges of messaging compliance with A2P Onboarding Packages

Over the past decade, we have seen monumental changes to the way that businesses interact with consumers over messaging channels. But one thing that has remained consistent is that great messaging engagement is built on trusted communications; sending wanted messages to consumers when they want them and on the channels they prefer. 

However, the complexity of trusted messaging and compliance has risen as more spam, fraud, and bad actors have infiltrated the SMS ecosystem. Because of this complexity, Twilio has invested in our APIs and software to expedite messaging onboarding and compliance needs. 

And today, we’re excited to announce our newest services to help offload the challenges of messaging compliance and onboarding for our customers: A2P Fast Track Onboarding Packages

What our customers get with Twilio’s A2P Fast Track Onboarding Packages

These A2P onboarding packages are built to make your messaging journey easier and more scalable as you expand into new use cases, regions, or messaging channels. Along with the ability to have a predictable time-to-market with set SLAs, these packages provide an average of 40% faster time-to-market across all support products, allowing you to engage with your customers faster than ever. 

Within each onboarding package you will be assigned a dedicated A2P onboarding manager and allotted Onboarding Credits that can be used across a variety of different messaging channels. 

Following is the breakdown of how many credits will be received on a monthly basis per package along with how those credits breakdown into actual channels onboarded.

  • Package 1: 10 Onboarding Credits per Month
  • Package 2: 40 Onboarding Credits per Month
  • Package 3: 100 Onboarding Credits per Month
  • Package 4: 220 Onboarding Credits per Month

 

Supported Products

1 Credit =

10-DLC Campaign reviews

75

Toll Free Verifications

75

Short Code Applications

0.5

SenderID Applications

1

Guided WhatsApp ISV Client

1

Guided WhatsApp Senders

2

Account Security Onboarding

0.5

 

Given that every business is at a different stage in their messaging journey, Twilio offers a broad list of supported products to ensure that we can help you scale your messaging solution and meet your specific product needs.

Onboarding Manager Support

Along with your onboarding package you will be assigned a dedicated A2P onboarding manager. Our team of onboarding managers are industry experts who are there to:

  • Oversee and manage all onboarding support

  • Provide strategic compliance feedback for all messaging channels you utilize

  • Strategize on expansion into new messaging products and regions

  • Provide detailed reporting on all onboarding activities and submissions

  • Ensure SLAs are being met across all products

If you are looking for a first-class, white glove onboarding experience that offloads the burden of onboarding and compliance reach out today or engage with your Twilio account team.